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NatWest: Fixed Rate Mortgage reviews

4.15
Based on 189 reviews, last reviewed 21st Oct 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
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1%
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1%
See only 1 star reviews
14%

Latest highest rating:

5

Quick and easy first mortgage, then renewal was stra... Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024
Jonathan W's avatar
Jonathan W

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (189)

Review of the NatWest, Fixed Rate Mortgage:

Online mortgage has been inaccessible for 2.5 years!

1
Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course their way of resolving this is to constantly waste my time 'pretending' to search for a solution. Constantly promising that this will be resolved so that I do not escalate the complaint! They honestly think that calling me up during working hours to 'chat' is helping me I just want to change to another provider but their exit fees are ridiculous and of course they keep delaying me without giving me a final response so that I cannot escalate! You might prefer to bank with HSBC, Nationwide, or Halifax all of which I have no problem with. Reviewed on: 21st October 2024

handy

5
one app including mortgage account amazing Reviewed on: 10th March 2023

Answer

5
Answer any of my questions and making sure I understand the product that I am apply for Reviewed on: 9th March 2023

Superior Banking experience

5
Easy to set up mortgage great communication throughout Reviewed on: 8th March 2023

Mortgage

5
My first home was mortgaged with Halifax and my current home is mortgaged with NatWest. I never had a bad word to say about Halifax but I would say that NatWest have been more incontact. The app is really quite good as I can see exactly where my mortgage stands and I can access this at anytime, their call centre staff seem knowledgeable and the waiting time hasn't been too long when I've needed to phone. The only thing I would say is that some of their processes are a bit in the stone age... Like having to send a written letter in to update your contact details? There's no real reason why the call centre staff should be prevented from updating your details over the phone but I suppose it did make me find out where my local postbox is! Reviewed on: 5th March 2023

Mortgage done no problems

5
Everything explained simply so you understand and all queries answered. Reviewed on: 4th March 2023

Effiecient and easy

5
Run an efficient service, staff are helpful, prompt, and polite on the rare occasion you need them. Coupled with competitive rates. Reviewed on: 1st March 2023

Simple competitive mortgage

5
Great fixed rate, easy communication, and access via my banking app makes it a great mortgage to have Reviewed on: 28th February 2023

Brilliant service at all times

5
Friendly staff always available great products offered very helpful Reviewed on: 27th February 2023

Easy to Manage

4
Not the cheapest but made the process of remortgaging to a new competitive rate seamless Reviewed on: 26th February 2023

No hassle low rate and cashback

5
I got a great rate and decent amount of cashback. No problems at all. Reviewed on: 26th February 2023

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