Write a review

NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.84 (916 reviews)

View other NatWest products

4.81

Based on 916 reviews, last reviewed 28th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The one account where everything works, from the app! The one account where everything works, from the app!s functionality to the ease of moving money around to the transparency of information provided Reviewed on: 28th November 2024

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

Read all reviews See your review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (916)

Review of the NatWest, Reward Account:

Clever account

With this account you can save money because you get rewarded for quite a few spendingd Reviewed on: 31st May 2023

The one account where everything works, from the app!

The one account where everything works, from the app!s functionality to the ease of moving money around to the transparency of information provided Reviewed on: 28th November 2024

Online enquiry was productive but confusing.

Online enquiry was productive but confusing. I eventually spoke with a human being and was able to get the answers I needed Reviewed on: 14th October 2024

NatWest customer since I was a child.

I've been with NatWest since I was a child with my mum setting me up with an account with them. I've stayed with them ever since. I owe many thanks to a time when my PayPal Account got hacked some years back and all my money had been transferred out of my bank (which wasn't a lot as I don't have much, but it was a lot to me!). I've also experienced loosing my card on a long walk and I was so easily able to use the app to block it, and within 2 days I had a new card. Fantastic. Only little niggle is that I'm on a reward account, but never seem to shop where the rewards are generated, therefore I've had £4 odd stuck in the reward part for I think it must be about 10 years and you can't withdraw/transfer/use it until you reach a higher threshold. I should perhaps see if there would be a more suited current account. Reviewed on: 25th August 2024

Great rewards account

Great rewards and a great bank - always helpful staff on hand to assist Reviewed on: 24th August 2024

customer service can be quite poor and over zealous...

customer service can be quite poor and over zealous on fraud preventing me from paying for my kitchen Reviewed on: 23rd August 2024

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Great little reward account

Minimal activity required on the account to get the £5 reward monthly and then you have a range of rewards to choose from or simply to withdraw the £5 to your account. Reviewed on: 23rd August 2024

So helpful when I locked myself out of my account go...

So helpful when I locked myself out of my account got me back in under 10 minutes Reviewed on: 23rd August 2024

Reward voucher not accepted, B&Q

Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the account. although the hedge cutter is on B&Q website to order, but because it is packed san£ shipped by another company for B&Q they do Not accpt th3 voucher as payment. NatWest said they would escalate the complaint, didn’t hear anything ! Made a complaint and have not heard anything. Try to get AI to understand is impossible. Why do I bother with NW Reviewed on: 20th June 2024

No interest on account, but gives access to savings

No interest on account, but gives access to decent regular saver Reviewed on: 6th June 2024

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub