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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Great customer service

Really pleasant and helpful staff in a local branch. The mobile app is easy to use Reviewed on: 8th February 2019

Best App ever!

Makes my life so much easier having the mobile app and saves me loads of time being able to do all my banking on my mobile phone. Reviewed on: 7th February 2019

BEST BANK IN THE WORLD

Mobile App is amazing the best in the world. They are brilliant. Reviewed on: 6th February 2019

Amazing app and account

Really great to see the Rewards building up on the app, and being able to use features like Get Cash and Pay Your Contacts Reviewed on: 6th February 2019

Great app

Don't need to call as the app can do everything Reviewed on: 5th February 2019

Reward Account

I get monthly cashback for using my reward current account to pay household bills! Reviewed on: 4th February 2019

great product

like the rewards and clear and simple Reviewed on: 3rd February 2019

Star standards, super Service

Extremely helpful branch staff, easily available appointment, brilliant online service and app. Reviewed on: 3rd February 2019

Great App

Gives me everything I need to manage my money Reviewed on: 31st January 2019

Best Bank with rewards

One of the bests (if not the best) rewards accounts in the market right now. 2% caskback on a lot of house bills. And the mobile app is stunning! Easy to use and practically you don't need the website anymore: you can do pretty much all your day to day banking on the phone Reviewed on: 31st January 2019

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