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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Never an issue

I've been with NatWest for over 20 years, never had a problem. Even when I needed to reclaim some historic account charges, they were beyond helpful. Reviewed on: 8th January 2019

Great Service and Plentiful Rewards

I used a switcher service last year to move my accounts to Natwest. It was a smmoth process and I immediately started earning rewards on both my bank account and credit card - it really adds up quickly! I am very pleased and wish I had changed sooner. Reviewed on: 8th January 2019

Money for nothing

A bank account that does everything you want it to, user friendly online but still has branches if you need them. Literally money for nothing with the rewards account - about to cash out nearly £150 to start the new year, so worth it! Reviewed on: 7th January 2019

Rewards and App

Great Reward account that is cheap and basically pays for itself. I can use the app to see my available cash back as well Reviewed on: 7th January 2019

Excellent account

NatWest has always provided the best of services. Excellent and secure app, online experience, branch experience and rewards Reviewed on: 29th November 2018

Rewards

I am rewarded for paying my bills by direct debit at a rate of 2% plus I get extra for using my card when I pay contactless, the rewards add up over the month and when you like you can choose to put your reward money into your bank account or pay it to a chosen charity of your choice, also there are selected shops which are listed for a while that pay a discount if you purchase from them, so all in all I think this is a good offer from the bank. Reviewed on: 24th November 2018

Excellent

Have always found them to be helpful Reviewed on: 22nd November 2018

Easy to use fast and efficient service

A recent switch to this bank has told me all I need to know. Fast, easy and hassle free, friendly staff and no nonsense approach cant recommend them enough. Reviewed on: 22nd November 2018

The Best

Great account and nice to get something for free in reward money Reviewed on: 11th November 2018

Very Useful

The NatWest Rewards account is great! You can quickly get some decent money in your rewards account via the 2% cash back. Converting it to vouchers is not only easy, but also increases the value. Reviewed on: 6th November 2018

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