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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.84 (915 reviews)

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4.81

Based on 915 reviews, last reviewed 14th Oct 2024

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

NatWest customer since I was a child. I've been with NatWest since I was a child with my mum setting me up with an account with them. I've stayed with them ever since. I owe many thanks to... Read more Reviewed on: 25th August 2024

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (915)

Very helpful

Customer service revive at NatWest is excellent. The online banking tool is easy to use , Reviewed on: 30th November 2017

Inexpensive account with good features

Having had packaged bank accounts for many years I now have the basic Rewards account which only costs £2 per month and pays me cashback on most of my direct debits, resulting in being able to earn more money than the account actually costs. Reviewed on: 14th November 2017

Great value

I pay only £2 a month for this reward bank account and I'm really happy.I pay all my bills via direct debit,so I get money back every month.It's very easy to use and I would recommend it to anyone.It's not expensive and you can get more money back than you pay every month for the bank account.It's really good when everything is so expensive these days. Reviewed on: 13th November 2017

Money for nothing

Until recently I wasn't aware of the NatWest Rewards scheme. Speaking with an advisor we arranged to switch my current account to Rewards and also arrange a cash back credit card (no charge for Reward customers). They lost 1 star for dropping the rate from 3% to 2%. Reviewed on: 8th November 2017

No issues

No issues, I find the rewards good for cinema tickets. Reviewed on: 8th November 2017

Good account offering cashback and rewards

Would be better if in line with other banks, interest was offered at great rates. Don't find partner offers very useful. Reviewed on: 6th November 2017

Free money back

Free cashback which you can either cash in or trade up for vouchers and you don't have to do anything to earn it other than having direct debits coming out of the account. Natwest have always been good with customer service too. Reviewed on: 6th November 2017

Rewards

Natwest rewards build up and you can swap them for money off savings or transfer cash back to your bank account. It is excellent for savers. Reviewed on: 28th August 2017

Worst Customer Service Ever

My card was blocked from making online payments, and after calling in and chatting 6 times over three days my issue was never fixed. I was told it was, and given the representative's name to quote, but the issue remained and when I would call back no one would connect me to the person I had spoken to. Horrible experience and there have been others. Wouldn't recommend this bank to anyone. Reviewed on: 26th August 2017

Trustworthy

Have had no issues with this reward account. Good customer service and worth it Reviewed on: 24th August 2017

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