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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (987 reviews)

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4.79

Based on 987 reviews, last reviewed 18th Apr 2026

3100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (987)

Never let me down

Natwest has never let me down - I have been with them since 18 - and now I get paid to bank with them (ok, not much, but every little counts!!). Reviewed on: 19th September 2020

Great product

I receive rewards for just paying Bill's. I save them up and transfer into my account each Christmas. It really helps. Thank you Reviewed on: 5th July 2020

A great current account

Recently switched my current account to natwest reward, pay £2 monthly fee and receive cash back on my bills making the fee worthwhile. Switcher service made the transition seamless. Online application was quick and easy as is online banking in general with natwest. Due to receive £150 cash back this month for making the switch which will prove a wee boost to my savings. Have been in branch for the first time this week and found staff friendly and helpful. The only downside I can see is fairly restrictive local branch opening hours making banking in branch impossible to achieve around full time working hours. Reviewed on: 9th February 2020

Rewards slashed now so I'm thinking of moving

Rewards have been good so far, £50 odd in a year plus the £150 switching bonus I got. However, rewards are being capped now and although service has been faultless, there's more cash elsewhere to be made... Reviewed on: 9th February 2020

Rewards but a struggle

Very good rewards, but you do have to phone up and request them Reviewed on: 8th February 2020

Great account, but....

Have really benefited from my Natwest reward account, however, with the reward plummeting to a barely worthwhile £3 soon, I'll be looking elsewhere. Shame. Reviewed on: 7th February 2020

Greatness and simplicity.

Minimalist, swift, professional. Can’t wait for the new app features! The app works wonders as well as the website, an overall secure, pleasant and user friendly experience. Reviewed on: 3rd February 2020

Brilliant

A great account to help you keep track of your money. The other great thing is the fact that you get rewarded for paying your bills every month.Also some lovely staff who are always there to help, anytime. Reviewed on: 28th January 2020

Excellent service

Excellent service not had any problems. Reviewed on: 27th January 2020

Happy with this account

Good to get the cashback which we can use to get vouchers or just the cash. App and online banking are both easy to use and useful. Never had any problems. Reviewed on: 26th January 2020

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