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NatWest: Reward Account reviews

4.79
Based on 987 reviews, last reviewed 18th Apr 2026
3100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026
Dawn's avatar
Dawn

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (987)

Great app

5
Don't need to call as the app can do everything Reviewed on: 5th February 2019

Reward Account

5
I get monthly cashback for using my reward current account to pay household bills! Reviewed on: 4th February 2019

great product

5
like the rewards and clear and simple Reviewed on: 3rd February 2019

Star standards, super Service

4
Extremely helpful branch staff, easily available appointment, brilliant online service and app. Reviewed on: 3rd February 2019

Great App

5
Gives me everything I need to manage my money Reviewed on: 31st January 2019

Best Bank with rewards

5
One of the bests (if not the best) rewards accounts in the market right now. 2% caskback on a lot of house bills. And the mobile app is stunning! Easy to use and practically you don't need the website anymore: you can do pretty much all your day to day banking on the phone Reviewed on: 31st January 2019

Excellent Mobile App

5
Excellent Mobile App. great features & easy to use. Reviewed on: 31st January 2019

Best app ever!

5
The NatWest app helps with all my day to day banking. I can make payments, transfers and check my balance all at the touch of my fingerprint! Reviewed on: 31st January 2019

Best App ever

5
I can`t find an app in my phone which has more utility that this app. I literally can do everything through this app. Have not visited a branch in ages.... Reviewed on: 31st January 2019

mobile app

5
quick efficient and simple to use Reviewed on: 21st January 2019

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