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NatWest: Reward Account reviews

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4.77
Based on 950 reviews, last reviewed 12th Jun 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Great account that pays!

5
We set up a joint account with Natwest Rewards when we bought our first home. we pay all of our bills through the account and so far have accumulated quite alot of rewards. Really pleased with the service, the app is great and easy to use. Reviewed on: 24th January 2018
Angie Hoggett's avatar
Angie Hoggett

Rewards

5
It's really great to earn money from your existing direct debits Reviewed on: 10th January 2018
Rebecca 's avatar
Rebecca

Excellent service

5
Have been really pleased with NatWest over the last 6 years since opening our account with them - helpful staff in branch, clear and concise information online and a great banking app! Reviewed on: 3rd January 2018
Donna Hornsby's avatar
Donna Hornsby

Great for Bills

5
This account has saved me a lot of money on my bills through easily acessable cashback. Reviewed on: 3rd January 2018
Laura Hewett's avatar
Laura Hewett

Great for Bills

5
This account has saved me a lot of money on my bills through easily acrssable cashback. Reviewed on: 3rd January 2018
Laura Hewett's avatar
Laura Hewett

Very helpful

5
Customer service revive at NatWest is excellent. The online banking tool is easy to use , Reviewed on: 30th November 2017
Frankie Rosie's avatar
Frankie Rosie

Inexpensive account with good features

5
Having had packaged bank accounts for many years I now have the basic Rewards account which only costs £2 per month and pays me cashback on most of my direct debits, resulting in being able to earn more money than the account actually costs. Reviewed on: 14th November 2017
Sylvia Wright's avatar
Sylvia Wright

Great value

5
I pay only £2 a month for this reward bank account and I'm really happy.I pay all my bills via direct debit,so I get money back every month.It's very easy to use and I would recommend it to anyone.It's not expensive and you can get more money back than you pay every month for the bank account.It's really good when everything is so expensive these days. Reviewed on: 13th November 2017
Eva Vida's avatar
Eva Vida

Money for nothing

4
Until recently I wasn't aware of the NatWest Rewards scheme. Speaking with an advisor we arranged to switch my current account to Rewards and also arrange a cash back credit card (no charge for Reward customers). They lost 1 star for dropping the rate from 3% to 2%. Reviewed on: 8th November 2017
Neil's avatar
Neil

No issues

4
No issues, I find the rewards good for cinema tickets. Reviewed on: 8th November 2017
Christopher Lynch's avatar
Christopher Lynch

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