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NatWest: Reward Account reviews

View other NatWest products
4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
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1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Excellent Mobile App

5
Excellent Mobile App. great features & easy to use. Reviewed on: 31st January 2019
DougB's avatar
DougB

Best app ever!

5
The NatWest app helps with all my day to day banking. I can make payments, transfers and check my balance all at the touch of my fingerprint! Reviewed on: 31st January 2019
Charlotte Green's avatar
Charlotte Green

Best App ever

5
I can`t find an app in my phone which has more utility that this app. I literally can do everything through this app. Have not visited a branch in ages.... Reviewed on: 31st January 2019
Puru's avatar
Puru

mobile app

5
quick efficient and simple to use Reviewed on: 21st January 2019
patsy's avatar
patsy

Rewards

5
2% cashback on house hold bills going out by direct debit.... The reward account is fantastic at building up some money for nothing. I leave my rewards building up all year and then transfer the cash into my account at Christmas. Or giving it to charity is a great option as well as trading the money for high street vouchers. The mobile app is also fantastic, this is where I transfer my rewards! Reviewed on: 15th January 2019
Emma 's avatar
Emma

TRUSTED BANK

4
I don't go into the bank very often but they are always very helpful and efficient when I do. You can get rewards for using certain shops and using direct debit to pay household bills. Reviewed on: 13th January 2019
loretta.emery@talk21.com's avatar
[email protected]

Miss

5
bank with many different banks this app is by far the best Reviewed on: 10th January 2019
Chloe 's avatar
Chloe

Mobile App

5
So delighted with the Nat West app, able to manage 98% of my banking needs via the mobile app, no more trips into town for me to do my banking. I even opened up a saving account that pays 1.5% interest, done it from the comfort of my own home, saving money and time. Reviewed on: 10th January 2019
Valerie Neale's avatar
Valerie Neale

Reward me for doing absolutely nothing!

5
Cant believe the great product on offer here with Natwest. I had a normal everyday current account, called up to check my balance and the lovely advisor told me about the Reward account. I didn't have to change my account details, my card or online banking but now I get a money back percentage based on the amount of direct debits I have running though my account. Absolute no brainer!! This little pot of gold will build up and will help me buy something special for that special person in my life! Reviewed on: 9th January 2019
Gareth Downey's avatar
Gareth Downey

Mobile App

4
The mobile app is easy to use, has great features including get cash, pending transactions and pin reminder. I would be lost without the app and use it everyday. It makes looking after my finances a lot easy. Natwest offer a competitive rate for products and have banked with them since I was 16 and don't plan to change banks any time soon. Reviewed on: 9th January 2019
Patel2's avatar
Patel2

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