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NatWest: Reward Account reviews

4.77
Based on 950 reviews, last reviewed 12th Jun 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Rewards & App

5
A really good value account where I get 2% back on the household bills I pay and also get cashback on my Credit Card spends. I'm earning back much more than the £2 cost a month! I use my app every day to check y account and my Rewards and I couldn't be without it! Reviewed on: 5th November 2018

Rewarding

5
Getting rewards on bills is easy, and can be traded in for cash or gift cards. Reviewed on: 5th April 2018

Never had a problem, always helpful

5
I have always had helpful service from Natwest, never a problem and in general staff have always been pleased to help, offer advice and make recommendations where needed Reviewed on: 11th February 2018

No Hassle

4
Never had any problems, rewards accounts gives great returns. Reviewed on: 11th February 2018

Perfect in everyway

5
I've been with Natwest since I was a kid and used to temp for them - they've nevr let me down for my banking and with the reward account I'm building up a nice little amount to spend on treats. Reviewed on: 11th February 2018

Reward account worth it

5
I love earning money just from paying my bills - the account is worth it! Reviewed on: 10th February 2018

good customer service; easy dealings

5
i switch to Natwest account and it was Easy and less hassle. Also, very good experience with their customer services Reviewed on: 10th February 2018

TURNS PENNIES INTO POUNDS

5
since using natwest rewards i have saved almost £500 just by cash back on all my direct debits.just transfer the rewards into a savings account and you will be amazed how much you amass over twelve months. Reviewed on: 8th February 2018

Brilliant as always

5
I have been banking with Natwest for many years and have never had a bad experience with them. Would recommend to anyone any day of the week Reviewed on: 1st February 2018

Making life easier

5
NatWest have made all my banking simple, allowing me to bring my account, mortgage, savings and my kids accounts into an easy and manageable system, especially with their app. Their in branch service offers me multiple ways to bank, minimising queues and making the whole process simple. Wouldn’t bank anywhere else. Reviewed on: 28th January 2018

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