Smart Money People Logo

Newbury Building Society: Savings reviews

4.85
Based on 7,058 reviews, last reviewed 7th Jan 2025
7% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ken was really helpful and explained everything clea... Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025
Julia b's avatar
Julia b

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7058)

Review of the Newbury Building Society, Savings:

Friendly customer service

5
Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Reviewed on: 20th December 2024
Reply from Newbury Building Society Hi Hannah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 23rd December 2024
Newbury Building Society Logo
Newbury Building Society

Ken was really helpful and explained everything clea...

5
Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025

In branch service review

5
Friendly staff. Easy access in Thatcham. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I like that it is friendly and easy to get to a branch. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always a pleasure to come into branch. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
When I log into online banking it would be helpful if there was a box on the screen to say how much I had left to save that tax year. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - that's a great idea we will pass onto our development team thank you! Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
OK as it is, with no problems to date with accounts. Staff always very helpful and friendly. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff are very helpful, great office, products are easy to understand. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
James was very helpful and everything was done with ease. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with James, who will be so pleased to hear them. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Everything suits our needs. Staff always helpful and friendly. Reviewed on: 31st December 2024

In branch service review

5
Very friendly staff and good service. Reviewed on: 31st December 2024

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products