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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

Service .

Service .Very pleasant lady who explained everything well Reviewed on: 12th August 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 17th August 2026

Didcot Branch

Cassie- Brilliant first impression, made me feel comfortable from the off. Cassie was clear yet friendly whilst keeping professional. I think a lot of the time banking can feel impossible and robotic but Newbury is keeping my faith alive. Lovely branch, lovely experience Reviewed on: 10th August 2026

Reply from Newbury Building Society Thank you so much for your feedback. We'll share this with Cassie who will be delighted to hear it! Response date: 10th August 2026

Excellent customer service and great products on offer

Excellent customer service and great products on offer Reviewed on: 10th August 2026

Reply from Newbury Building Society Thanks so much for your feedback, it means a lot to us! Response date: 10th August 2026

Didcot branch

Vess a star ,very good. Easy to open. A building society that’s open on a Saturday. Reviewed on: 8th August 2026

Reply from Newbury Building Society We really appreciate your kind words and we'll be sure to share them with Vess, who will be so pleased to hear it! Response date: 10th August 2026

Very welcoming, knowledgeable and a smooth experience

Very welcoming, knowledgeable and a smooth experience Reviewed on: 8th August 2026

Reply from Newbury Building Society Thank you so much for your feedback, we really appreciate it! Response date: 10th August 2026

Senior Savings Account

After reviewing many accounts on line I opted to opened a savings account with the Newbury Building Society. I booked an appointment to go into my local branch via the internet, I was greeted by friendly staff and offered a drink on arrival. The financial advisor i dealt with explained my chosen account to me in detail and answered any questions. . I chose this account for the ease of access to my money whilst still receiving a reasonable interest rate. I would recommend the Newbury Building Society. Reviewed on: 7th August 2026

Reply from Newbury Building Society Thank you so much for your feedback Ruth. We're really glad that you were happy with the service you received. Response date: 7th August 2026

I like the in person meeting.

I like the in person meeting. It gives me more confidence. I can follow everything easily and get proper receipts. Reviewed on: 7th August 2026

Reply from Newbury Building Society Hi Martin, thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th August 2026

Exelent service throughout, would recomend!

Exelent service throughout, would recomend! Reviewed on: 6th August 2026

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th August 2026

Changing ISA products.

Changing ISA products. Excellent one stop experience. Updated into better interest rate options. Reviewed on: 5th August 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 6th August 2026

Excellent service .

Excellent service . Explained everything in detail . Always there to give assistance . Very pleasant experience . Have moved my ISA as a better rate with the Newbury Reviewed on: 5th August 2026

Reply from Newbury Building Society Hi Shirley, thank you for providing feedback, and your kind words, we really appreciate it. Response date: 6th August 2026

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