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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8728 reviews)

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4.88

Based on 8,728 reviews, last reviewed 16th May 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Competent and professional staff We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of ope... Read more Reviewed on: 16th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8728)

So personal.

So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026

Reply from Newbury Building Society We're glad to hear you had a good experience with us, thank you for sharing. Response date: 6th May 2026

Cash isa

Easy to transfer from 90 days to senior savers isa Reviewed on: 5th May 2026

Reply from Newbury Building Society Thank you for your feedback, we really appreciate your kind words. Response date: 6th May 2026

Always polite and helpful when I visit the branch.

Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 5th May 2026

Amazing customer service

I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026

Reply from Newbury Building Society Thank you so much for your feedback! We will share this with Bridget, who I'm sure will be so pleased to hear it. Response date: 1st May 2026

Love being able to deal with a real person, in this...

Love being able to deal with a real person, in this case Samantha. Thank you! Reviewed on: 30th April 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will be sure to share your feedback with Samantha, who will be so pleased to read it. Response date: 30th April 2026

Love being able to deal with a real person, in this...

Love being able to deal with a real person, in this case Samantha. Thank you! Reviewed on: 30th April 2026

Always professional and welcoming staff in the branches

Always professional and welcoming staff in the branches Reviewed on: 30th April 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 30th April 2026

I am finding it very difficult to create an account...

I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Reply from Newbury Building Society Hi Jean - please email us on marketing @newbury.co.uk and we can arrange for our customer service team to call you to assist. Thanks Response date: 29th April 2026

Amy at Didcot

No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Reply from Newbury Building Society We really appreciate your feedback and we'll share this with Amy, who will be so pleased to hear it. Response date: 29th April 2026

We used Newbury for our first house purchase in 1971.

We used Newbury for our first house purchase in 1971. Long time users. Very pleased with how Sam was very efficient and friendly in Didcot branch. Reviewed on: 28th April 2026

Reply from Newbury Building Society Thank you so much for your feedback, we will share this with Sam who will be so pleased to hear it! Response date: 29th April 2026

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Newbury Building Society: Savings reviews

78% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8728)

So personal.

Cash isa

Always polite and helpful when I visit the branch.

Amazing customer service

Love being able to deal with a real person, in this...

Love being able to deal with a real person, in this...

Always professional and welcoming staff in the branches

I am finding it very difficult to create an account...

Amy at Didcot

We used Newbury for our first house purchase in 1971.

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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