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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

Always professional and welcoming staff in the branches

Always professional and welcoming staff in the branches Reviewed on: 30th April 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 30th April 2026

I am finding it very difficult to create an account...

I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Reply from Newbury Building Society Hi Jean - please email us on marketing @newbury.co.uk and we can arrange for our customer service team to call you to assist. Thanks Response date: 29th April 2026

Amy at Didcot

No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Reply from Newbury Building Society We really appreciate your feedback and we'll share this with Amy, who will be so pleased to hear it. Response date: 29th April 2026

We used Newbury for our first house purchase in 1971.

We used Newbury for our first house purchase in 1971. Long time users. Very pleased with how Sam was very efficient and friendly in Didcot branch. Reviewed on: 28th April 2026

Reply from Newbury Building Society Thank you so much for your feedback, we will share this with Sam who will be so pleased to hear it! Response date: 29th April 2026

Helpful advice to maximise savings.

Went into Didcot branch to transfer money from my savings into my ISA, to use my allowance for this year. Helen advised me that I could do a whole account transfer into an isa bond and get a much better fixed rate of interest. Very welcome! Reviewed on: 28th April 2026

Reply from Newbury Building Society Hi Ned, thank you so much for your feedback! We will share this with Helen, who will be so pleased to hear it. Response date: 28th April 2026

A very comfortable appointment ent with Tasha.

A very comfortable appointment with Tasha. She explained everything very clearly and professionally. I appreciated her friendly approach towards both my husband and myself. THANK YOU. Reviewed on: 27th April 2026

Reply from Newbury Building Society Good morning Joy, thank you for your feedback! We will share this with Tasha, who I'm sure will be thrilled to hear it. Response date: 28th April 2026

Basingstoke Branch -Newbury Building Society

Opened two new bond ISAs for my wife and I. Received excellent service from Tasha Fisher-Collins at the Basingstoke Branch. She was most helpful. Reviewed on: 27th April 2026

Reply from Newbury Building Society Good morning Andrew, thank you for your feedback! We will share this with Tasha, who I'm sure will be thrilled to hear it. Response date: 28th April 2026

Savings review for my Mum as her Power of Attorney

I had a review meeting for my Mum’s savings as her Power of Attorney. I needed to set up transfer facilities to her TSB current account, from which I pay her care home fees. Bhavana was very efficient and made very useful suggestions to make the best use of the savings. The Newbury Building Society employee was well informed, kind and empathetic and helped sort out the accounts. Reviewed on: 27th April 2026

Reply from Newbury Building Society Thank you so much for your feedback Carin. We will share this with Bhavana, who will be so pleased to hear it. Response date: 28th April 2026

John was really helpful in Thatcham branch.

John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Reply from Newbury Building Society Thank you so much for your feedback, we will share this with John who will be so pleased to hear it. Response date: 27th April 2026

Opening an Account

We open another account. We were guide through the various options by 'B' which was a delightful experience. Paperwork completed in very competent manor. A very good experience. Reviewed on: 25th April 2026

Reply from Newbury Building Society Good morning, thank you so much for you kind feedback. We really appreciate it. Response date: 27th April 2026

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