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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8669 reviews)

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4.89

Based on 8,669 reviews, last reviewed 13th Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very friendly and helpful staff at the Thatcham office. Very friendly and helpful staff at the Thatcham office. Reviewed on: 13th February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8669)

Staff are always friendly and knowledgeable

Staff are always friendly and knowledgeable Reviewed on: 16th January 2026

Reply from Newbury Building Society Thank you so much Shiv, we really appreciate you taking the time to leave such kind feedback. Response date: 16th January 2026

Amazing Service from a fantastic Building Society

Always have amazing service from the branches and love having the passbooks separate from the modern online banks. Mobile app once registered is simple and easy to use. The Newbury also offer great regular savings reviews face to face with a human being rather than online robots. Reviewed on: 16th January 2026

Reply from Newbury Building Society Thank you so much for your kind words Rachel, we really appreciate it! Response date: 16th January 2026

I am always able to speak to a person when I contact...

I am always able to speak to a person when I contact the Newbury and they are always helpful, patient and informative. This is not the case when I try and call my own banking provider. Reviewed on: 16th January 2026

Reply from Newbury Building Society Thank you so much Denise, we hugely appreciate it! Response date: 16th January 2026

Wonderful friendly and knowledgeable service

Wonderful friendly and knowledgeable service, a business who puts their customers first Reviewed on: 16th January 2026

Reply from Newbury Building Society Hi Karen, thank you so much for your feedback! We really appreciate your kind words! Response date: 16th January 2026

Newbury - a real mutual Building Society for savers.

The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It felt good to be back with a truly mutual building society with useful opening hours and a proper savings account book. Reviewed on: 6th January 2026

Reply from Newbury Building Society Thank you Paul for your kind words and for taking the time to leave feedback. We do appreciate it, welcome to the Newbury! Response date: 7th January 2026

Great customer service

A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback Andreas, we really appreciate it. Response date: 2nd January 2026

In branch service review

Answered all my questions very thoroughly. Reviewed on: 31st December 2025

In branch service review

Had to come back as it could not all be done in one day. But as it is local it's OK. Reviewed on: 31st December 2025

In branch service review

Very good to get served in person. Reviewed on: 31st December 2025

In branch service review

Very good and helpful for all the family. Reviewed on: 31st December 2025

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Newbury Building Society: Savings reviews

33% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8669)

Staff are always friendly and knowledgeable

Amazing Service from a fantastic Building Society

I am always able to speak to a person when I contact...

Wonderful friendly and knowledgeable service

Newbury - a real mutual Building Society for savers.

Great customer service

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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