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Newbury Building Society: Savings reviews

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4.88
Based on 8,288 reviews, last reviewed 13th Oct 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m al... Read more Reviewed on: 13th October 2025
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Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8288)

In branch service review

5
Kellie is always so patient with my dad (he's abit slow) she is always so kind and helpful. Lovely woman!. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Kellie. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Lovely team in Thatcham very helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our Thatcham team made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Raffaele was very helpful in my appointment, I made a good decision coming to NBS. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Raffaele made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Face to face and passbooks! Efficient, friendly, great. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Thank you for helping me open my new account. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
I always come to Thatcham and have been with the whole team they are brilliant, no question is ever too much always greated with a smile. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience with our Thatcham team – thank you for sharing your feedback. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Megan always greets us with a smile such a sweet young lady. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Megan. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
I like the friendly staff and seating. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Brilliant service as always. Anticipated my regular needs. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Had a problem setting up my accounts online, Bryony helped me set it ip step by step couldn't of done it without her! Big thanks. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Bryony. Response date: 3rd October 2025
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Newbury Building Society

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