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Newbury Building Society: Savings reviews

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4.88
Based on 8,288 reviews, last reviewed 13th Oct 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m al... Read more Reviewed on: 13th October 2025
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Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8288)

In branch service review

5
Your mutual status, ease of doing business in branch and no need to use electronics. A branch in London would be welcome. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Very friendly, very helpful with suggestions. Made transactions easy. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Rachel was so efficient and very friendly. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Rachel. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Renata was knowledgable and personable and efficient. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Renata made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I like having a book rather than internet access to the accounts. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Welcoming and caring, brilliant service. Thank you Rachel. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Rachel. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Excellent - very good advice and friendly, charming service from Vyas. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Local in the high street, personal feedback. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025
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Newbury Building Society

In branch service review

4
Rachel has been very helpful and professional. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Rachel made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Nothing at all. Everything was straightforward. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
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Newbury Building Society

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