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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8728 reviews)

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4.88

Based on 8,728 reviews, last reviewed 16th May 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Competent and professional staff We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of ope... Read more Reviewed on: 16th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8728)

Competent and professional staff

We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of opening. The cashier helping us had quite a task ahead but was polite, professional and confident in all the paperwork. Reviewed on: 16th May 2026

Very friendly staff, great to have high street banki...

Very friendly staff, great to have high street banking, Amy was very approachable and helpful in our appointment Reviewed on: 16th May 2026

Very good and very friendly staff

Very good and very friendly staff Reviewed on: 15th May 2026

Very good and efficient service, squeaky door in bra...

Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words. We are going to make sure the door is oiled as well! Response date: 15th May 2026

Excellent face to face conversation.

Excellent face to face conversation. Not through an app or on line. Reviewed on: 13th May 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 15th May 2026

Excellent easy process.

Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback, we appreciate it. Response date: 15th May 2026

Excellent Customer Service

Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Society and Connor is a great asset to the Newbury Branch Reviewed on: 11th May 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we will be sure to share them with Connor, who will be so pleased to read them. Response date: 12th May 2026

Was late at the Branch.

Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it, and welcome to the Newbury! Response date: 11th May 2026

Always polite and efficient

Always polite and efficient at Didcot branch Reviewed on: 7th May 2026

Reply from Newbury Building Society We're glad to hear you received great customer service from our Didcot branch! Thank you for sharing. Response date: 8th May 2026

Helpful highly efficient and not corporate.

Helpful highly efficient and not corporate. Reviewed on: 6th May 2026

Reply from Newbury Building Society Thank you so much for your kind words! Response date: 8th May 2026

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