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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8736 reviews)

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4.89

Based on 8,736 reviews, last reviewed 2nd Jun 2026

59% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Fantastic Basingstoke team We normally see Tasha when we come into the Basingstoke branch. Although the whole team are very knowledgeable and helpful. The new branch looks fanta... Read more Reviewed on: 2nd June 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8736)

Always polite and helpful when I visit the branch.

Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 5th May 2026

Amazing customer service

I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026

Reply from Newbury Building Society Thank you so much for your feedback! We will share this with Bridget, who I'm sure will be so pleased to hear it. Response date: 1st May 2026

Love being able to deal with a real person, in this...

Love being able to deal with a real person, in this case Samantha. Thank you! Reviewed on: 30th April 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will be sure to share your feedback with Samantha, who will be so pleased to read it. Response date: 30th April 2026

Love being able to deal with a real person, in this...

Love being able to deal with a real person, in this case Samantha. Thank you! Reviewed on: 30th April 2026

Always professional and welcoming staff in the branches

Always professional and welcoming staff in the branches Reviewed on: 30th April 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 30th April 2026

I am finding it very difficult to create an account...

I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Reply from Newbury Building Society Hi Jean - please email us on marketing @newbury.co.uk and we can arrange for our customer service team to call you to assist. Thanks Response date: 29th April 2026

Amy at Didcot

No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Reply from Newbury Building Society We really appreciate your feedback and we'll share this with Amy, who will be so pleased to hear it. Response date: 29th April 2026

We used Newbury for our first house purchase in 1971.

We used Newbury for our first house purchase in 1971. Long time users. Very pleased with how Sam was very efficient and friendly in Didcot branch. Reviewed on: 28th April 2026

Reply from Newbury Building Society Thank you so much for your feedback, we will share this with Sam who will be so pleased to hear it! Response date: 29th April 2026

Helpful advice to maximise savings.

Went into Didcot branch to transfer money from my savings into my ISA, to use my allowance for this year. Helen advised me that I could do a whole account transfer into an isa bond and get a much better fixed rate of interest. Very welcome! Reviewed on: 28th April 2026

Reply from Newbury Building Society Hi Ned, thank you so much for your feedback! We will share this with Helen, who will be so pleased to hear it. Response date: 28th April 2026

A very comfortable appointment ent with Tasha.

A very comfortable appointment with Tasha. She explained everything very clearly and professionally. I appreciated her friendly approach towards both my husband and myself. THANK YOU. Reviewed on: 27th April 2026

Reply from Newbury Building Society Good morning Joy, thank you for your feedback! We will share this with Tasha, who I'm sure will be thrilled to hear it. Response date: 28th April 2026

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Newbury Building Society: Savings reviews

59% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8736)

Always polite and helpful when I visit the branch.

Amazing customer service

Love being able to deal with a real person, in this...

Love being able to deal with a real person, in this...

Always professional and welcoming staff in the branches

I am finding it very difficult to create an account...

Amy at Didcot

We used Newbury for our first house purchase in 1971.

Helpful advice to maximise savings.

A very comfortable appointment ent with Tasha.

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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