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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8697 reviews)

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4.88

Based on 8,697 reviews, last reviewed 23rd Apr 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

I am always able to speak to a person when I contact...

I am always able to speak to a person when I contact the Newbury and they are always helpful, patient and informative. This is not the case when I try and call my own banking provider. Reviewed on: 16th January 2026

Reply from Newbury Building Society Thank you so much Denise, we hugely appreciate it! Response date: 16th January 2026

Wonderful friendly and knowledgeable service

Wonderful friendly and knowledgeable service, a business who puts their customers first Reviewed on: 16th January 2026

Reply from Newbury Building Society Hi Karen, thank you so much for your feedback! We really appreciate your kind words! Response date: 16th January 2026

Newbury - a real mutual Building Society for savers.

The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It felt good to be back with a truly mutual building society with useful opening hours and a proper savings account book. Reviewed on: 6th January 2026

Reply from Newbury Building Society Thank you Paul for your kind words and for taking the time to leave feedback. We do appreciate it, welcome to the Newbury! Response date: 7th January 2026

Great customer service

A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback Andreas, we really appreciate it. Response date: 2nd January 2026

In branch service review

Answered all my questions very thoroughly. Reviewed on: 31st December 2025

Reply from Newbury Building Society We're glad to hear you were happy with the service you received. Response date: 3rd March 2026

In branch service review

Had to come back as it could not all be done in one day. But as it is local it's OK. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for your kind words! Response date: 3rd March 2026

In branch service review

Very good to get served in person. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thank you so much for your kind feedback! Response date: 3rd March 2026

In branch service review

Very good and helpful for all the family. Reviewed on: 31st December 2025

Reply from Newbury Building Society We really appreciate your kind words! Response date: 3rd March 2026

In branch service review

Passbooks are great, love the ease of access to branch. Reviewed on: 31st December 2025

Reply from Newbury Building Society We're glad you love our passbooks - they're going nowhere! Response date: 3rd March 2026

In branch service review

Always great service in Hungerford. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for the kind feedback for our Hungerford team! Response date: 3rd March 2026

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Newbury Building Society: Savings reviews

89% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8697)

I am always able to speak to a person when I contact...

Wonderful friendly and knowledgeable service

Newbury - a real mutual Building Society for savers.

Great customer service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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