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Newbury Building Society: Savings reviews

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4.88
Based on 8,288 reviews, last reviewed 13th Oct 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m al... Read more Reviewed on: 13th October 2025
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Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8288)

In branch service review

5
The staff are friendly and very professional. They will go to exceptional length to help. Thank you. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
So helpful and nothing was too much trouble. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Helpful, friendly, professional. Can't fault the service. A joy to visit. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Brilliant customer service. Staff are about their work, it shows. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
She was very nice and helpful because I haven't done bank stuff before. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Lovely staff, very helpful and made the visit really easy. Excellent. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Requested a call back online, but didn't get a response. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly efficient helpful and knowledgable. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Deborah was very informative and helpful. She went above and beyond to help me today. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Deborah – thank you for taking the time to leave a review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly team and local to our community, nothing to improve. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
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Newbury Building Society

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