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Newbury Building Society: Savings reviews

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4.88
Based on 8,697 reviews, last reviewed 23rd Apr 2026
89% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

In branch service review

5
Kellie was very professional and helpful. Really friendly. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll share your amazing feedback with Kellie, thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Very helpful and patient service. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate your thoughtful comments! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Very informative and extremely polite staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for your great feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Explained information very well. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Excellent service, very helpful!. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate your kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Brilliant service from all members of staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the lovely comments! We appreciate it! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Staff are all really professional - good service. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
They couldn't do better. Very helpful and happy staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for your kind review! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Kellie was welcoming and able to give information. Will need to return to conclude. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share this great review with Kellie - thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Would like issues over my accounts to be handled in branch rather than having to telephone savings team. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great feedback! Response date: 3rd March 2026
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Newbury Building Society

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