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Newbury Building Society: Savings reviews

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4.88
Based on 8,697 reviews, last reviewed 23rd Apr 2026
89% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

In branch service review

5
Staff are always helpful and welcoming. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

4
Some interest rates are very good like the instant access ISA, especially for seniors. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're proud to offer a wide range of products and are glad you found one suitable! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Perfect location for us to interact with 5 days a week (and Saturday). Felt comfortable and trusting. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're glad you felt comfortable in our branch - thanks for the feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Absolutely the best bank/BS to deal with. Helpful, friendly, efficient at all times both in branch and online. All of the staff are brilliant. Reviewed on: 31st December 2025
Reply from Newbury Building Society Wow! Thank you so much for the brilliant review, we really appreciate it! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Was seen straight away for an appointment and felt very looked after. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for taking the time to leave a review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Very knowledgeable regarding ISAs. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for your kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
The time they took to explain to a new customer like me was helpful. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're so proud of the service we offer, thanks for the review! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
I feel comfortable here and always receive great help. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're glad to hear you are comfortable, thank you for the feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Helen was very helpful when I came in to close my late father's account. Reviewed on: 31st December 2025
Reply from Newbury Building Society We will share your feedback with Helen, thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
We like that it is easy to come into branch where the staff are extremely helpful and knowledgeable. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're glad to hear you feel like it's easy to talk to us, thanks for your feedback! Response date: 3rd March 2026
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Newbury Building Society

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