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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.896183764376426289 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

Local office staffed by helpful friendly staff.

Local office staffed by helpful friendly staff. Products offered are mostly competitive. Reviewed on: 28th January 2026

Reply from Newbury Building Society Hi Valerie, thank you so much for your kind words. We really appreciate them. Response date: 28th January 2026

Excellent savings advice and rate given for a Young...

Excellent savings advice and rate given for a Young saver account Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreicate it. Response date: 28th January 2026

Brilliant Service every time!

The staff are always friendly, knowledgeable and efficient whenever I visit. Nothing is too much trouble and they even know me by name. I feel more like a family member than as a customer. I have received brilliant service from Winchester branch every time I have visited! keep up the good work Newbury Building Society Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you Isabel for your kind words and taking the time to leave feedback - we appreciate it and our colleagues in Winchester will be so pleased to read your comments. Response date: 28th January 2026

People first

NBS has branches with great staff who are respectful, kind and knowledgeable. They give customers as much time as they need. Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th January 2026

A really easy experience opening an account.

A really easy experience opening an account for my daughter today, great communication throughout the process - thank you. Reviewed on: 24th January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback, John, we do appreciate it. Response date: 26th January 2026

Independent Local Building Society

Being an independent local building society, we are looked after well with good rates and trust to invest money . Reviewed on: 22nd January 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback Richard, we appreciate it. Response date: 23rd January 2026

Wokingham is Amazing

The whole team at Wokingham branch are amazing and provide top level experience. Bradley and Connor are a delight to be served by. Justine has a great team. The society as a whole is very old school but that’s great as it pretty zeros the chance of financial abuse. Reviewed on: 21st January 2026

Reply from Newbury Building Society Hi Tom, thank you for your feedback and kind words - we agree Wokingham team are wonderful! Response date: 22nd January 2026

Great customer service

Great customer service - friendly team who are all focused on customer care. Reviewed on: 21st January 2026

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it! Response date: 22nd January 2026

Is there anything else I can help you with?

Friendly, approachable and welcoming staff that will do anything in their power to help, even call their colleagues in their Headquarters and get the right answer if needed. Rounded up conversations, especially when I opened the account, considering my needs, goals and everything savings related was explained in plain English. I love the fact that you can come in a branch and talk to a human being that will listen to you, rather than pressing options on a telephone and have a machine talking to you. Reviewed on: 21st January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words Olive - we really appreciate it. Response date: 22nd January 2026

Very helpful staff.

Very helpful staff. They explained the products in great detail. They take their time with customers and they listen to their needs. Reviewed on: 20th January 2026

Reply from Newbury Building Society Thank you for your kind words - we appreciate it. Response date: 21st January 2026

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