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Newbury Building Society: Savings reviews

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4.88
Based on 8,697 reviews, last reviewed 23rd Apr 2026
89% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

In branch service review

5
I like that you still have people instead of having to go online. Can't be bothered to answer phone. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Always very helpful and understanding. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're proud of the service we provide, thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Good to be able to talk to a person. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great review! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Explained every step clearly so no need for improvement. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you very much for your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Professional, empathetic, organised, excellent service provided. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate your kind words, thank you. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
They explain so you can understand and are just lovely. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for sharing your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
You have it perfect as far as I am concerned. Reviewed on: 31st December 2025
Reply from Newbury Building Society A great bit of feedback to hear, thank you. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Local to where I live and accessible. Reviewed on: 31st December 2025
Reply from Newbury Building Society We really appreciate your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Paula was great and very informative. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share this with Paula - thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
No improvement - Vyas was wonderful. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind words. Response date: 3rd March 2026
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Newbury Building Society

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