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Newbury Building Society: Savings reviews

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4.88
Based on 8,697 reviews, last reviewed 23rd Apr 2026
89% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

In branch service review

5
Always helpful, friendly service. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Renata was extremely helpful and super efficient. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll share your kind words with Renata, thanks! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

4
Online experience could be improved. Reviewed on: 31st December 2025
Reply from Newbury Building Society We will take your feedback onboard, thank you. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Wonderful people, always give me time. Reviewed on: 31st December 2025
Reply from Newbury Building Society What a lovely review, thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Lovely to open an account in branch and not online. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for your kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
All the staff of Wokingham are very much appreciated. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the lovely feedback. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Love not having an online account and having to come into branch. Helps me save more. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you so much for your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
It would be great if online withdrawals can be made available for club accounts. Reviewed on: 31st December 2025
Reply from Newbury Building Society We will take your feedback onboard, thank you for sharing. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
I find all the staff extremely helpful to talk to. Hazel has been extremely helpful. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share with Hazel, thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
The customer service part is excellent. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're glad to hear you received excellent service - thanks. Response date: 3rd March 2026
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Newbury Building Society

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