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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,700 reviews, last reviewed 24th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service Managing my account online is pleasingly simple. Although most of my dealings are online, whenever I visit the Abingdon branch, the staff are always v... Read more Reviewed on: 24th April 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8700)

In branch service review

5
It would be great if online withdrawals can be made available for club accounts. Reviewed on: 31st December 2025
Reply from Newbury Building Society We will take your feedback onboard, thank you for sharing. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
I find all the staff extremely helpful to talk to. Hazel has been extremely helpful. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share with Hazel, thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
The customer service part is excellent. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're glad to hear you received excellent service - thanks. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Need wifi for customers in branch please. Reviewed on: 31st December 2025
Reply from Newbury Building Society We will take your feedback onboard, thank you for sharing it. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Excellent service and great staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Amazing service from Laura. Prompted by a phone call and then visit to the Society, we updated all our accounts. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share your kind words with Laura, thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Straightforward-ness 'keep it simple' motto. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you very much for your review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
I really like Newbury, everyone is wonderful. Great customer service. Reviewed on: 31st December 2025
Reply from Newbury Building Society We really appreciate your lovely feedback - thank you. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Very helpful and nice to pop into a branch and speak to someone. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the lovely feedback. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Nice to deal in person at the branch. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate the lovely review. Response date: 3rd March 2026
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Newbury Building Society

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