Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

View other Newbury Building Society products

4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8785)

Didcot branch

I called in to the Didcot branch to move some money into an ISA, the process was straightforward and dealt with in a very professional way, it's always a pleasure to deal face to face with someone. Reviewed on: 6th February 2026

Reply from Newbury Building Society Hi Steve, thank you for your feedback! We have shared it with our Didcot branch team, who were so happy to hear it. Response date: 6th February 2026

Great society

Great society with friendly very experienced staff with great service Reviewed on: 5th February 2026

Reply from Newbury Building Society Thank you so much for your feedback, we really appreciate your kind words. Response date: 6th February 2026

Advice for people using Power of Attorneys

I act for my elderly cousin using a registered Power of Attorney. I live in Australia most of the time and Vess, a Customer Service Adviser at the Didcot branch, has gone out of her way to help me manage six different accounts. Taking into account an eleven hour time difference Vess has always responded to my emails or messages left by the following day. Reviewed on: 3rd February 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words, we really appreciate it and will be sure to share your comments with Vess, who will be so pleased to read them. thank you Response date: 3rd February 2026

I cannot fault it.

I cannot fault it. A caring organisation that looks after its members and communities. Reviewed on: 30th January 2026

Reply from Newbury Building Society Hi Rob, thank you very much for your kind words. We really appreciate your feedback. Response date: 3rd February 2026

Very Much Appreciated

I really appreciate Newbury Building Society still using pass books, whilst also having the options to manage savings through the app, or online. I am always happy to get in touch as your staff are friendly and very helpful whether, in person, or, over the phone. On one occasion, when a less experienced staff member was unsure of some information it was reassuring to see that they were honest and had the confidence to ask for advice. I also really appreciate that anything that has been discussed and required further action in branch has always been followed through within an appropriate time-scale - no reminders have been needed. There is obviously good back-up when any issues occur with a computer in branch, but it would be wonderful if this was needed less frequently. (perhaps it's just when I go in). Thank you, I have found that all of your staff provide excellent service and are a pleasure to deal with. Reviewed on: 30th January 2026

Reply from Newbury Building Society Hi Susie, thank you so much for leaving such detailed feedback. We're so proud that our branch team provided such great service. Response date: 30th January 2026

Opening A Savings Account

I needed to open a savings account, all my options were explained clearly. I have number savings with Newbury Building Society, the staff are very helpful making sure you choose the right account for your needs. Reviewed on: 28th January 2026

Reply from Newbury Building Society Good afternoon Irene, thank you for taking the time to leave feedback. We really appreciate your kind words! Response date: 28th January 2026

Local office staffed by helpful friendly staff.

Local office staffed by helpful friendly staff. Products offered are mostly competitive. Reviewed on: 28th January 2026

Reply from Newbury Building Society Hi Valerie, thank you so much for your kind words. We really appreciate them. Response date: 28th January 2026

Excellent savings advice and rate given for a Young...

Excellent savings advice and rate given for a Young saver account Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreicate it. Response date: 28th January 2026

Brilliant Service every time!

The staff are always friendly, knowledgeable and efficient whenever I visit. Nothing is too much trouble and they even know me by name. I feel more like a family member than as a customer. I have received brilliant service from Winchester branch every time I have visited! keep up the good work Newbury Building Society Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you Isabel for your kind words and taking the time to leave feedback - we appreciate it and our colleagues in Winchester will be so pleased to read your comments. Response date: 28th January 2026

People first

NBS has branches with great staff who are respectful, kind and knowledgeable. They give customers as much time as they need. Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th January 2026

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Melton Building Society 4.60 from 2297 reviews
Fixed term savings
from Metro Bank 4.43 from 223 reviews
Savings
from GB Bank 0.00 from 0 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.85 from 1409 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub