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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8539 reviews)

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4.89

Based on 8,539 reviews, last reviewed 1st Jan 2026

37% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8539)

Excellent personal service from an experienced count...

Excellent personal service from an experienced counter assistant Reviewed on: 21st November 2025

Reply from Newbury Building Society Hi Ian, we really appreciate your feedback. Thank you for your kind words! Response date: 21st November 2025

Excellent experience.

Excellent experience. Lovely welcoming knowledgeable staff. Reviewed on: 18th November 2025

Reply from Newbury Building Society Hi Christina, thank you so much for your feedback. We really appreciate your kind words! Response date: 21st November 2025

Very helpfull and knew what they where talking about

Very helpfull and knew what they where talking about Reviewed on: 18th November 2025

Reply from Newbury Building Society Hi Emily - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th November 2025

It was very easy to set up a new account

It was very easy to set up a new account and with not so much checking as I had expected. They were very helpful. It gave me what I wanted, an easy access account where I have a choice of how I manage it. Reviewed on: 7th November 2025

Reply from Newbury Building Society Hi Ian, thank you so much for leaving a review. We really appreciate your kind words! Response date: 10th November 2025

New account

I was able to open account online and all details were easy to follow. So I know my money is now safely held. Reviewed on: 31st October 2025

Reply from Newbury Building Society Good morning Mary - thank you for taking the time to leave us your feedback - we do appreciate it. We're glad to hear the account opening process was easy! Response date: 31st October 2025

In branch service review

Bridget - Always Bright and cheerful. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s great to know Bridget made a positive impression – thank you for your review. Response date: 10th November 2025

In branch service review

Always helpful, professional with a smile. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 10th November 2025

In branch service review

The staff always have a welcoming smile. I feel safe and comfortable and appreciate the use of saving book. Reviewed on: 31st October 2025

Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 10th November 2025

In branch service review

Excellent courteous and helpful. Reviewed on: 31st October 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025

In branch service review

Tea would be nice, tom is great. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Tom – thank you for taking the time to leave a review. Response date: 10th November 2025

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Newbury Building Society: Savings reviews

37% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8539)

Excellent personal service from an experienced count...

Excellent experience.

Very helpfull and knew what they where talking about

It was very easy to set up a new account

New account

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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