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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

5
Kellie was welcoming and able to give information. Will need to return to conclude. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share this great review with Kellie - thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Would like issues over my accounts to be handled in branch rather than having to telephone savings team. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Staff are always helpful and welcoming. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

4
Some interest rates are very good like the instant access ISA, especially for seniors. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're proud to offer a wide range of products and are glad you found one suitable! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Perfect location for us to interact with 5 days a week (and Saturday). Felt comfortable and trusting. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're glad you felt comfortable in our branch - thanks for the feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Absolutely the best bank/BS to deal with. Helpful, friendly, efficient at all times both in branch and online. All of the staff are brilliant. Reviewed on: 31st December 2025
Reply from Newbury Building Society Wow! Thank you so much for the brilliant review, we really appreciate it! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Was seen straight away for an appointment and felt very looked after. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for taking the time to leave a review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Very knowledgeable regarding ISAs. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for your kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
The time they took to explain to a new customer like me was helpful. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're so proud of the service we offer, thanks for the review! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
I feel comfortable here and always receive great help. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're glad to hear you are comfortable, thank you for the feedback! Response date: 3rd March 2026
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Newbury Building Society

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