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Newbury Building Society: Savings reviews

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4.87
Based on 7,787 reviews, last reviewed 2nd Jun 2025
7% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Hazel was excellent went through all the options wit... Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much troubl... Read more Reviewed on: 2nd June 2025
Teresa B's avatar
Teresa B

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7787)

Review of the Newbury Building Society, Savings:

Opening new Savings Accounts

5
My wife and I called in to the That branch to open new savings accounts. Although we did not have an appointment booked, we did not have to wait very long before meeting Gemma who dealt with our enquiries in a very efficient, professional & friendly way, presenting us with a Document folder containing all the necessary product information. The passbooks & covering letters arrived by 1st class post the next day. Reviewed on: 29th August 2019
Kevin Small's avatar
Kevin Small
Reply from Newbury Building Society Hi Kevin, thank you for taking the time to leave feedback for us. It's always lovely to hear when customers have had a positive experience with us. We will be sure to share your comments with Gemma. Response date: 29th August 2019
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Newbury Building Society

In branch service review

5
Staff at branch always very helpful and clear. Reviewed on: 31st May 2025

In branch service review

5
Very good services and good staff. Reviewed on: 31st May 2025

In branch service review

5
Friendly, efficient , appreciate having a local branch to pop into, overall excellent. Reviewed on: 31st May 2025

In branch service review

5
Branches open Saturday which is ideal. Reviewed on: 31st May 2025

In branch service review

5
Service in the branch is always prompt, polite and well informed. Reviewed on: 31st May 2025

In branch service review

5
I like that you have a branch near me. I like your products. Reviewed on: 31st May 2025

In branch service review

5
Helpful personal attention like to have a passbook. Reviewed on: 31st May 2025

In branch service review

5
I usually contacted Newbury by phone and they are usually very helpful and send new products out by post. Reviewed on: 31st May 2025

In branch service review

5
Great service and all very welcoming. Reviewed on: 31st May 2025

In branch service review

5
Friendly helpful staff. Use of savings book for record. Not pushed to do all online, I want face to face. Reviewed on: 31st May 2025

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