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Newbury Building Society: Savings reviews

4.87
Based on 7,787 reviews, last reviewed 2nd Jun 2025
7% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Hazel was excellent went through all the options wit... Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much troubl... Read more Reviewed on: 2nd June 2025
Teresa B's avatar
Teresa B

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7787)

Review of the Newbury Building Society, Savings:

Opening New Account

4
We called into our local branch to open 2 new accounts and were given a comprehensive document folder containing all the information needed as well as application forms. We returned the completed application forms the next day and our passbooks were received in the post 2 working days later. Reviewed on: 28th January 2021
Reply from Newbury Building Society Hi Kevin, thanks again for taking the time to leave feedback for us - we really appreciate it. Response date: 28th January 2021
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Newbury Building Society

Hazel was excellent went through all the options wit...

5
Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days. Reviewed on: 2nd June 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback Hazel, we do appreciate it and will share your comments with Hazel, who will be so pleased to read them. Response date: 3rd June 2025
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Newbury Building Society

In branch service review

5
Members of staff always happy to help their customers. Reviewed on: 31st May 2025

In branch service review

5
We had a savings appointment with Jack, he was very helpful and informative. Reviewed on: 31st May 2025

In branch service review

5
I would change nothing - everybody is very helpful and friendly. Reviewed on: 31st May 2025

In branch service review

5
Very professional and extremely helpful. Reviewed on: 31st May 2025

In branch service review

5
We were served by a young cashier in training , Very polite. Reviewed on: 31st May 2025

In branch service review

5
Good customer service, very welcoming - would be good to have a coffee machine. Reviewed on: 31st May 2025

In branch service review

5
Really helpful , efficient and friendly. Reviewed on: 31st May 2025

In branch service review

5
I received excellent service Lauren was polite, professional and friendly. Reviewed on: 31st May 2025

In branch service review

5
Excellent welcome, Always safe with NBS. Reviewed on: 31st May 2025

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