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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.8 (12093 reviews)

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4.75

Based on 12,093 reviews, last reviewed 24th Sep 2024

4958% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent firm to deal with and very helpful. Excellent firm to deal with and very helpful. I have used these brokers for several years. Always a good deal. Reviewed on: 24th September 2024

Latest lowest rating:

1

load of tossers couldn't beat a one legged man in a arse kicking competition Reviewed on: 24th September 2024

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (12093)

Completly disorganised

In 25 years of insuring our house i have never had so much trouble as with one call insurance, we have never claimed, they just kept messing up direct debits, making all the excuses then when i tried to cancel they wanted basicly the who years payments in charges. they are cheap for a reason. God help you if you ever need to claim. Buyer BEWARE Reviewed on: 11th February 2019

AVOID!! wish I had seen these recent reviews!!

I went against my initial judgement of picking a 'smaller' company based on reviews and a search engine based on my requirements for home insurance. This backfired hugely. The costs are lower, but the fees and charges extortionate. I had my policy cancelled and was charged for the pleasure for no reason. I contacted OneCallInsurance and have received no feedback or response after 4 days (even though I was given a direct email account to lodge my complaint against), and will report my case to the ombudsmen. PLEASE AVOID AND GO WITH A MORE REPUTABLE COMPANY." Reviewed on: 6th February 2019

Joke of a company!

Told them I didn’t want to stay with them another year. They hit me with a £159 cancellation fee. I rang and asked why, they said I had not contacted them (I did) so I have to pay the £159! Stay well away! Reviewed on: 25th January 2019

AVOID!!

Terrible Customer Service. Staff have a Don’t Care attitude! Avoid this company. Customer service lines close at 5.30pm, online chat feature only general information, call waiting times are shocking! Thankfully Cancelled my policy in time would hate to think the hassle I would have had to go through if I had to make a claim! Please avoid!! Reviewed on: 12th December 2018

Avoid

Renewed my much more expensive policy without asking and charged me a load to cancel. Utter cowboys. Reviewed on: 8th November 2018

Not impressed

Not impressed. Went on online chat to ask for quote for adding a temporary second driver, was told the underwriter didnt allow a temporary addition- never had that before with other companies. Then the person I was chatting to ended the chat saying I'd not responded for five minutes when I was waiting for an answer to a second question I'd asked. Got through to another person who said that a temporary driver could be added and she gave me a weblink that I followed, the quote was £187 for a week! It would be cheaper to hire a car for a week!! Or alternatively I was told that I could change to another underwriter that did allow temporary additional drivers, but it would cost over £70 to do that. Not impressed, won't be renewing my car insurance with them. Reviewed on: 18th October 2018

Worst customer service in the world

Terrible company to deal with, they can take you order online but if you don’t want to renew they cut you off and try and force you to stay with them My experience is I have to wait over an hour in a telephone que every time I tried to cancel the automatic renewal they cut me off - reported to trading standards and the ombudsman Don’t trust this company don’t waste your money Reviewed on: 25th September 2018

a bunch of cold heart muggers

Stay away from them .They are all about additional premium fees Anything they can cling on to take your money Customer service -rubbish.RUBBISH COMPANY!! Reviewed on: 10th September 2018

Great service

Quick and easy service - very friendly, would recommend One Call insurance to friends and family Reviewed on: 3rd September 2018

Amazing

Amazing Company, really efficient, prides on ensuring good outcomes Reviewed on: 3rd September 2018

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One Call Insurance: Car Insurance Broker reviews

4958% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review One Call Insurance: Car Insurance Broker now

One Call Insurance Car Insurance Broker reviews (12093)

Completly disorganised

AVOID!! wish I had seen these recent reviews!!

Joke of a company!

AVOID!!

Avoid

Not impressed

Worst customer service in the world

a bunch of cold heart muggers

Great service

Amazing

Review One Call Insurance: Car Insurance Broker now

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