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Helen Holt

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Review of the One Call Insurance, Car Insurance Broker:

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Not impressed

Not impressed. Went on online chat to ask for quote for adding a temporary second driver, was told the underwriter didnt allow a temporary addition- never had that before with other companies. Then the person I was chatting to ended the chat saying I'd not responded for five minutes when I was waiting for an answer to a second question I'd asked. Got through to another person who said that a temporary driver could be added and she gave me a weblink that I followed, the quote was £187 for a week! It would be cheaper to hire a car for a week!! Or alternatively I was told that I could change to another underwriter that did allow temporary additional drivers, but it would cost over £70 to do that. Not impressed, won't be renewing my car insurance with them. Reviewed on: 18th October 2018

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