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permanent tsb : Current Account reviews

Name: Current Account
Rating: 2.27 (15 reviews)

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1.84

Based on 15 reviews, last reviewed 2nd Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

27%

4 star

59%

Latest highest rating:

5

Excellence at TSB, Byres Road, Glasgow. Outstanding example of TSB quality Service. All local branches closed. I am 81. On 3 visits to Byres Road Branch. Lisa ( manager) and staff could no... Read more Reviewed on: 19th August 2023

Latest lowest rating:

1

Three-time scam victim in one year I have been a customer of Permanent TSB for quite some time, but my recent experiences have been incredibly disappointing and worrying. In the past ye... Read more Reviewed on: 2nd August 2024

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About this product

The Permanent TSB Explore Account is a digital current account with rewarding benefits. Charging a low monthly fee, account holders can benefit from cashback deals on every payment, as well as some household bills. The Explore Account comes with access to PTSB’s mobile banking app.

Our Permanent TSB Explore Account reviews can give you valuable insight into the provider and product. Make an informed decision about your new current account by reading about genuine customer experiences.

Find out how long customers have had their Explore Account with PTSB and if it’s their main bank account. Learn more about the cashback deals and how often customers receive them. Read about experiences with the customer service team to learn how quickly concerns or queries are resolved. See whether existing account holders would recommend this current account to their family and friends. All of this and more can be found in our Permanent TSB Explore Account reviews.

Do you have a PTSB Explore Account? Share your honest experience with others on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. What’s your favourite aspect of the account, and is there anything you feel could be improved? Tell us more about the cashback offers available with the Explore Account. If you’ve encountered any problems, has PTSB resolved them swiftly? Whether good or bad, write a Permanent TSB Explore Account review today. Together, we can help people like you make better financial decisions.

permanent tsb Current Account reviews (15)

Review of the permanent tsb, Current Account:

Excellence at TSB, Byres Road, Glasgow.

Outstanding example of TSB quality Service. All local branches closed. I am 81. On 3 visits to Byres Road Branch. Lisa ( manager) and staff could not do enough to help. Josh and Liz ,despite other customer demands being dealt with, Always gave prompt, professional and sensitive service. Josh even got me onto internet banking. Lisa dealt with other customers, but then solved my needs for Printed statements on second visit from Bishopbriggs, 8 miles sway. All 3 were excellent examples of Highest TSB Bank quality service, especially if you need A bank problem solved. They treated you SD if one of the family. Mr Stephen Joyce, 1 Huntly Court. Bishopbriggs, G,641UE. Reviewed on: 19th August 2023

Good condition

I like this bank because everythink is easy and 100%safe i’m very happy Reviewed on: 21st November 2018

Rude customer service

My husband wanted to open an account with these but was treated like a criminal a pure disgrace Reviewed on: 10th October 2015

Dismal service after changing my account from another bank

Changed by bank account online. Still waiting for a debit card almost 4 weeks after initiating the change. Spoken to branch and online staff, still no sign of the debit card arriving. Extremely frustrating and such an inconvenience, advice from call centre staff poor it was real knucklehead advice. Reviewed on: 5th October 2015

Basic at best

It's a basic account, pretty much no thrills. What lets them down is some of the staff who seemingly feel harassed when minor questions are asked of them. Have been thinking of leaving for a while. Reviewed on: 3rd September 2015