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Pockit: Account reviews

Name: Account
Rating: 2.93 (559 reviews)

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2.73

Based on 559 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

they are very good they are very good but they shoul... they are very good they are very good but they should help us with small loans Reviewed on: 24th May 2024

Latest lowest rating:

1

Do not get a pockit account Put my account on review so my benefit got sent back all my direct debits didn't get paid I would not advise anyone to get this account I've also got ... Read more Reviewed on: 30th September 2024

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (559)

Review of the Pockit, Account:

I would give it a zero rating if I could, please any...

I would give it a zero rating if I could, please anyone with common sense DO NOT sign up with PockIt they will drive you into stress and depression it’s nearly been a month since they randomly locked my account after being a loyal customer over 6 years, i got a random review for nothing.. sent over my details as requested the since then been told it’s “being closed as a business decision”, my child’s mother gone missing, i can’t handle this stress no more Reviewed on: 20th August 2024

Fraudulent company

Go to Linkedin for example see how many unhappy customers they have with stolen funds Feburary 2021 Pockit said they would be reviewing my account , it is now the end of April 2021 and only generic emails in return and still this fraudulent bank has MY funds held illegally ,I am also NOT alone there are MANY people with the same issue , go to linkedin pockit page and see the threads , see the reviews of this company all the same , stolen funds and many including myself going through Financial Ombudsman to sort this fraud service out , avoid opening an account with them if I was you ! If you have already been defrauded and wish to contact me to join the civil case myself and a few others are bringing against Pockit to get our money , costs , damages back then feel free to drop me a line you can find me as Carla G on the thread on Linkedin Reviewed on: 26th April 2021

Pickpockiting at its worse. Scanderlous

Pock it blocked my money now for nearly 6weeks. Go to RESOLVER.They escalate it to ombudsman. [email protected] automated. No response.they dont reply on social media. Says account under review.no timeframe. Read T pilot reviews.shocking bad. Use resolver they give a date when they escalate it on your behalf. They faking gud reviews because bad are outweighing them. Same names on auto emails are on reviews. Hopefully ombudsman will report them.what are you waiting for resolver gives hope Reviewed on: 1st April 2021

BLOCK, LOCK AND FREEZE YOU OUT OF YOUR ACCOUNT WITH NO CONTACT ALLOWED

SHAMEFUL COMPANY. VIRRAJ jatania should be embarassed and possibly held to account. thousands of cutomers can't get access to their money. pockit limited frozen accounts even with customers getting benefits paid in by the uk goverment and as little as £40 on the card are being told "money laundering" - this company need to be investigated. the FCA regulate them but only want you to take them to the small claims court - i am doing this BUT pockit limited asked for a court appointed telephone mediator FIRST - i agreed and pockit limited did not answer the phone when called by the court so now my case is going before a judge. i am now getting messages from people who have had their accounts blocked and one woman has had a stroke because of the stress this company is putting her through - not everyone can afford the court fees so better would be if a journalist looks into this company and its dealings. 4 months late with accounts (companies house) and a self appointed CEO that is only down as one of several directors (they have a very large turnaround of "resigned" directors) and the secretary who doesn't even respond to special delivery letters! disgusting - DO NOT USE THIS COMPANY Reviewed on: 24th March 2021

They are bouncing payments

Pockit are in hiding, not answering phones, emails, or Web chat. Ask the FCA to point you to the right place for compensation Reviewed on: 23rd March 2021

No Access to £250 transferred into Pockit from my current account that bears the same name as Pockit

Beware. Liens not manned, just auto voice. No CHat - as they class my account 'locked' for no good reasons, yet it was not locked to accept monies. No response to my prelegal action. Unreasonable. Fraudsters. cannt log in to account to communicate via CHAt: ARE REVIEWING YOUR DETAILS SO YOU CAN USE YOUR ACCOUNT. AS EACH CASE IS UNIQUE, WE CAN'T PROVIDE A SPECIFIC TIMEFRAME FOR THIS TO BE COMPLETED, WE WILL BE IN TOUCH ONCE WE HAVE AN UPDATE BEWARE!!!!!!!!!!! Reviewed on: 18th March 2021

Appalling

Account locked for no good reason, no response to any form of communication since 22/2/21 Zero customer "service" - large balance unavailable. Referred to Ombudsman (FOS) and FCA. Forced to assume direct fraud / theft, so referral to Police also. Reviewed on: 16th March 2021

please do not use Pockit

Been waiting for a refund since December, had an email on 5 Feb saying that payment had been processed, still waiting, had a complaint upheld against them, they even awarded me compensation, still no payment they wont reply to emails phone lines are closed, as far as i am concerned they are a gang of thieves and conmen Reviewed on: 9th March 2021

They've locked my account

How long does it actually take to review my account,I need my money it is disgusting what they are doing I should never of opened one with them,if only I'd of read about them before hand... Reviewed on: 8th March 2021

Just awful

Read the reviews and DO NOT sign up to this company Reviewed on: 6th March 2021

Total scammers please avoid

AVOID this company Just to give you an update I have been trying to contact Pockit for the last 3 months after they closed my account for no reason whatsoever after 4 years and although they have asked for and been given my details to transfer the balance of £555 back to my bank they have yet to do so 3 times they have told me it will be processed within 10 days and 3 months later still no money They reply to 1 in every 15 emails I send and all with the same excuse that it is being processed Trading standards are now involved and also the financial ombudsman Thankfully after contacting the Martin Lewis money programme they are showing an interest in outing this fraudulent company Check out their reviews on her and other google sites Please draw your money out whilst you still can their annual accounts haven’t been submitted they are obviously in trouble You have been warned Reviewed on: 2nd March 2021

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