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Pockit: Account reviews

Name: Account
Rating: 2.93 (559 reviews)

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2.73

Based on 559 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

they are very good they are very good but they shoul... they are very good they are very good but they should help us with small loans Reviewed on: 24th May 2024

Latest lowest rating:

1

Do not get a pockit account Put my account on review so my benefit got sent back all my direct debits didn't get paid I would not advise anyone to get this account I've also got ... Read more Reviewed on: 30th September 2024

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (559)

Review of the Pockit, Account:

I would give it a zero rating if I could, please any...

I would give it a zero rating if I could, please anyone with common sense DO NOT sign up with PockIt they will drive you into stress and depression it’s nearly been a month since they randomly locked my account after being a loyal customer over 6 years, i got a random review for nothing.. sent over my details as requested the since then been told it’s “being closed as a business decision”, my child’s mother gone missing, i can’t handle this stress no more Reviewed on: 20th August 2024

Total scammers do not use Pockit

These people will take your money then ignore your emails and phone calls. Withdraw all your money leaving nothing for them to take the monthly fee. See how quick they contact you then!! Play them at their own game. Reviewed on: 2nd November 2020

scum bags

i opened up the with 140.00 in it now my account has been restricted this bank should close down soon as i put my in oh hold on i pay my bills AVIOD THIS BANK Reviewed on: 28th October 2020

How to resolve pockit issues

I was locked out of my account september 21st under the words "your account suspended whilst being reviewed" well we all no that you can't contact them,this is how I resolved it. Make a complaint to the ombudsman & have everything that pockit have asked for plus the earliest email you sent to pockit &make your case to them,if your on sick give them the details or if your vulnerable/mental health make your statement strong &give what impact it is having on you.I was very very desperate until I rung the ombudsman it took about 10days from making the complaints everyone is different &they can only work with you tell them 8-10-2020 Reviewed on: 9th October 2020

Do they exist ?

I have been locked out of my account for 2 months left messages and all I get is referred to their wirecard problem , I am a professional accountant and do not recommend. Can't speak to anybody what a joke !! Reviewed on: 1st October 2020

SERIOUS SCAMMERS

Took my money, blocked my account for over 6 months and still waiting. They dont reply or take you seriously. Please take my advice and keep away from them or learn the hard way. Reviewed on: 17th September 2020

Account been under review for over 4 months

Been asking for my money to be transferred to another account but they reply back with the same robotic message that I should be patient as they have a high volume of cases to review. I feel very strongly that they/ someone has taken my money else they would of just simply given me back my money a long time ago. Very disappointed in this company and don't trust them . I just want my money back it's that simple. I don't even know if charges are taken out of my account that I don't have any access to. Reviewed on: 22nd August 2020

Account open

Hi I had the same issue myself of Pockit closing my account for review on august 3 . The account had almost 4000 pounds , after they closing it for reviews they been in touch asking me for evidence of my deposit which I have provided , they took 2 weeks for the reviews ? But at the end they open my account and all the money was there , I think they are just short of staff . I was also worried because of all the reviews I saw . But at the end everything got sorted . Thank GOD Reviewed on: 20th August 2020

the worst

the stole £600 from me 6 months ago and wont give it back just like many others for your own sake stay away Reviewed on: 18th August 2020

Bad experience

I had a account with pocket and decided to close it but had some refunds to the account just after it closed around £30 I contacted them about this and they just were not interested Reviewed on: 13th August 2020

Do not trust the positive reviews.. just look on Twitter!

Put my account under review 5 weeks ago, sent all the required documentation, not heard a thing back. No one EVER answers there phones, there social media team are of little help. Dont trust all these 5* reviews, just look on twitter and you will see how many other customers they have done this too. DO NOT USE THIS COMPANY! Reviewed on: 12th August 2020

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