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Pockit: Account reviews

2.36
Based on 576 reviews, last reviewed 14th Apr 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
50%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

Really disrespectful service they say bad credit sco... Really disrespectful service they say bad credit score or no checks we accept you then they threaten you with this from DAISY 3.4 We reserve the... Read more Reviewed on: 14th April 2026
BRADLEY LIULYS's avatar
BRADLEY LIULYS

About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (576)

Useless cockroaches

1
I’ve emailed, called and tried love chat you still haven’t responded to me. I closed this account come to find out they didn’t close it or reopened it! Someone sent money to that account n the bank is trying to retrieve the money but you stupid dimwits won’t respond. I’ve even sent a bloody letter and u fools won’t even respond! I’ve even dm them on instagram! How the hell is your funky looking ass open ? Yall should be shut down by now! I really believe this company is using drug or trafficking money. People I know, online, instagram and reviews don’t rate you! Everything negative. So how u baboons still open ? Run me back my fucking money ! Reviewed on: 13th February 2021

Transaction

1
They always take minimum 4 hours to complete the transaction if you have sent money in to UK bank account. Now it has been more than 40 hours i have no idea where is my money gone? Recepient didnt recieve it yet and money has been deducted from pockit account. And no correspondence on my problem . Its like a joke now Reviewed on: 11th January 2021

VERY BAD EXPERIENCE

1
I opened an account in this company and I have given all the documents that they will ask me. I have deposited 249 pounds but they will immediately block my account and keep my money I work so hard to get my money and I get robbed by a shitty company. Reviewed on: 10th January 2021

Feeling bad

2
I have Pockit account for quiet a while. I wanted to transfer all my money from pockit to my other bank account. And its been more than bloody 12 hours i havent recieved the money , when its already gone from my pockit account. Bad experience Reviewed on: 10th January 2021

Unprofessional and non- contactable

1
I have spoken to their customer service people in the past but, in these Covid times, their help lines are unmanned. My emails also go unanswered. Best to withdraw every penny before they ‘review’ (freeze and prevent access to) your account. I can’t even get them to close my account - but at least they can no longer charge me for an account that I can’t use. And if they finally contact me I shall go straight to the FSA. Reviewed on: 15th December 2020

Money goes missing a lot and customer services is a joke and nobody has a clue how to help customers in an efficient manner

1
They have no customer support after 6pm, live chat is the best way to not get ignored but if it gets to 6pm they tell you a bunch of rubbish before ending the chat blaming an automatic shutdown of the system. Emailing them can take a month to get a reply if they bother too that is. Pockit have stolen my money nearly £40 my account shows it go in but then pockit reckon its been processing and can take 10 days but it doesn't, its normally there the next day. Trustpilot is flooded with fake 5star reviews on pockit its a extremely worrying Reviewed on: 5th December 2020

kept my £5.000

1
i won £5.000 on buzz bingo transferred it to my pocket account payment got declined thay said its been sent back 14 days after now still not sent my money back seems like my £5.000 just disappeared what can i do about this Reviewed on: 30th November 2020

Crooks

1
Have stolen over £1000 and won't reply to emails. Avoid at all costs they should be investigated and shut down Reviewed on: 16th November 2020

Total scammers do not use Pockit

1
These people will take your money then ignore your emails and phone calls. Withdraw all your money leaving nothing for them to take the monthly fee. See how quick they contact you then!! Play them at their own game. Reviewed on: 2nd November 2020

scum bags

1
i opened up the with 140.00 in it now my account has been restricted this bank should close down soon as i put my in oh hold on i pay my bills AVIOD THIS BANK Reviewed on: 28th October 2020

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