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Ratings based on 1719 reviews Last review 3 hours ago
4.70 / 5Amazing overall rating

Policy Expert reviews from our Smart Money People can help to give you the inside track on life as a Policy Expert customer. Have you used Policy Expert? Since our launch in May 2011 Policy Expert has insured over 250,000 homes across the UK. If you...

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Policy Expert reviews from our Smart Money People can help to give you the inside track on life as a Policy Expert customer. Have you used Policy Expert? Since our launch in May 2011 Policy Expert has insured over 250,000 homes across the UK. If you have a policy, you can join us and write your own Policy Expert reviews today to help increase trust and transparency in financial services.

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Your Policy Expert Reviews (1719)

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23rd July 2018

So far, no issues

The part of 'Policy Expert' , who's selling the product, is no doubt good at their work. They were able to sell, called me on the dot that they promised me to call. But we need to find how good they are when I have a claim to be dealt with. We will...

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The part of 'Policy Expert' , who's selling the product, is no doubt good at their work. They were able to sell, called me on the dot that they promised me to call. But we need to find how good they are when I have a claim to be dealt with. We will see... so far, they are good.

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20th July 2018

Home Insurance review

Excellent service and support when I rang to renew my policy. Everything was carefully explained and staff had plenty of time to talk through all options. I had received a more competitive quote elsewhere and they managed to give me sufficient...

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Excellent service and support when I rang to renew my policy. Everything was carefully explained and staff had plenty of time to talk through all options. I had received a more competitive quote elsewhere and they managed to give me sufficient discount which prompted me to stay with them.

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19th July 2018

Great customer service makes me want to stay with Policy Expert

I have just renewed my home insurance with Policy Expert for the third year. I always shop around for insurance products annually, but have made the decision to remain with this company as they have always offered to reduce the renewal price and offer...

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I have just renewed my home insurance with Policy Expert for the third year. I always shop around for insurance products annually, but have made the decision to remain with this company as they have always offered to reduce the renewal price and offer a good level of cover in comparison to other companies.

I can always get through on the phone quickly to speak to someone and have always found them helpful.

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17th July 2018

Disappointing

Had insurance through these for home. Next door had a leak, damage to our property, cost us in excess etc and future insurance costs, complimentary legal insurance was a waste of time as wouldn’t help as the amount wasn’t in their interests. Out of poc...

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Had insurance through these for home. Next door had a leak, damage to our property, cost us in excess etc and future insurance costs, complimentary legal insurance was a waste of time as wouldn’t help as the amount wasn’t in their interests. Out of pocket and none of it our fault. Otherwise ok- but slow and confusing advice given.

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16th July 2018

Easy to sort insurance, nice people to deal with!

Dealing with this company is very easy, and although my renewal price had increased significantly they were very willing to check into my quote and aimed to just about match the best that the comparison sites had to offer so I was happy to renew and...

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Dealing with this company is very easy, and although my renewal price had increased significantly they were very willing to check into my quote and aimed to just about match the best that the comparison sites had to offer so I was happy to renew and stay another year.