Your Policy Expert Reviews (2037)
Great product...great price!
Lots of research on various comparison websites, every time this product was way ahead of the competition.
Excellent service and quality, again
I found myself coming back to Policy Expert again and again. They offer better prices and more inclusive items than anyone else out there.
Ok
They found me a decent deal... But I don't appreciate my policy being automatically renewed at a higher rate the following year at a higher price. The email address they sent my quote to was no longer in use and I was abroad so didn't receive my...
Read moreThey found me a decent deal... But I don't appreciate my policy being automatically renewed at a higher rate the following year at a higher price. The email address they sent my quote to was no longer in use and I was abroad so didn't receive my letter in time. After ringing them and telling them I don't want their offer, after the money had already gone out of my account! They eventually, after 2 tries, came up with a cheaper quote! But I had to pay a 2nd amount in full... Still awaiting my refund from the 1st unwanted policy.
Poor customer service but still the cheapest quote
I bought insurance before I’d moved into the property and made assumptions about the types of locks and distance of trees from the property. I thought tweaking this later would be straight forward. It w...
Read more I bought insurance before I’d moved into the property and made assumptions about the types of locks and distance of trees from the property. I thought tweaking this later would be straight forward. It wasn’t.
The first person I spoke with was insistent on comparing my policy to a different quote I had saved instead of just using my current policy as the reference. She was abrasive and rude and any question I had that wasn’t rigid she couldn’t answer and just got more abrasive back.
Had the issue been properly explained to me in a decent way I’d have understood the issue and known I had to take the policy out again and cancel the old one.
The second person I spoke to wasn’t as rude but also couldn’t follow simple instructions and got quite “sassy” back to me getting further annoyed by her not listening.
I hope to never need to deal with the below acceptable customer service again.
Purchase went smoothly but will only know how good if we need to claim
Purchased through moneysupermarket. Forms were easy to complete and the price very competitive. The true test will come if we have to make a claim. As we have never made a claim we hope our good fortune continues!
brilliant online service
great insurance cover ,plus extras at a reasonable premium
Outstanding service!
Quick and super easy to deal with, excellent hassle free service!
Good easy to understand policy
Got a good deal on a comparison website, with all the whistles and bells At a very competitive price Very pleased so far
Easy quote
Obtaining a quote from Policy Expert was very straightforward and very competitive. Would highly recommend.
Home insurance
Purchased home insurance that included everything that my old provider had included but was £20 cheaper!
Total ease
So easy from beginning to end on applying for new policy. Defo recommend to others.
No nonsense sensible rates and good breadth of cover.
Policy Expert give a very full coverage for a really competitive premium. We hope they maintain the same at renewal because it is a pain goingout to the market and comparison sites every year. I have chatted and called them a few times and their...
Read morePolicy Expert give a very full coverage for a really competitive premium. We hope they maintain the same at renewal because it is a pain goingout to the market and comparison sites every year. I have chatted and called them a few times and their service is prompt and courteous.
Insurance matters
It is boring, tedious and monotonous taking out any form of insurance.......this is why I let the experts do it for me!,
Cost efficient
Excellent added cover included price which other companies charge more for and the price is still extremely competitive
Policy amendment
I made an error when I took out a policy via a comparison website, but once PolicyExpert were notified by email, the original was cancelled & the premium refunded without fuss. I was then able to contract a new policy using the correct details.
Quality cover insurance at a low price.
Very easy to take out the policy. All the features of previous policy plus some added extras but at a lower price.