Policy Expert reviews

Policy Expert reviews
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Review summary
People rate this company as Excellent based on 14,144 product reviews
Latest positive rating
Simple to understand, easy to renew.
Simple to understand, easy to renew.

Latest negative rating
Don't expect to be able to claim on your insurance
Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock... Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned in the lock, but the deadbolt did not move. So, we called an emergency locksmith to get us in. I tried to make a claim with Policy Expert. However, they were unwilling simply to accept the written receipt for the work. They wanted a "professional assessment" of what had happened to the lock. Given that the locksmith had drilled through the lock and I had thrown it away, it was impossible to get this "professional assessment". So beware. Policy Expert may offer cheap prices, but their claims team made it extremely difficult for me to make a successful claim. When I come to renew my insurance this year, I'll be going with a large company - even if they charge me more I hope that they will be less tricky when it comes to making claims. Read more Read less

About Policy Expert
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Policy Expert at a glance
Reviews for Policy Expert
Showing 11 of 14144 company reviews • Last reviewed within 14 days
Simple to understand, easy to renew.
Simple to understand, easy to renew.
Don't expect to be able to claim on your insurance
Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock... Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned in the lock, but the deadbolt did not move. So, we called an emergency locksmith to get us in. I tried to make a claim with Policy Expert. However, they were unwilling simply to accept the written receipt for the work. They wanted a "professional assessment" of what had happened to the lock. Given that the locksmith had drilled through the lock and I had thrown it away, it was impossible to get this "professional assessment". So beware. Policy Expert may offer cheap prices, but their claims team made it extremely difficult for me to make a successful claim. When I come to renew my insurance this year, I'll be going with a large company - even if they charge me more I hope that they will be less tricky when it comes to making claims. Read more Read less
Products from Policy Expert
Showing all products offered by Policy Expert
Home Insurance
by Policy ExpertBefore taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance:...
Home Insurance
by Policy ExpertBefore taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance:...
Car insurance
by Policy ExpertPolicy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold. Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected...
Car insurance
by Policy ExpertPolicy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold. Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected...
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