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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.37
Based on 2,031 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Don't bother! They don't pay out! Wish I had read reviews before signing up with these complete charlatans! Submitted a claim for £337.50 for an emergency out of hours appointment for... Read more Reviewed on: 26th June 2026
Paul N's avatar
Paul N
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2031)

Helpful and honest

5
Purely pets were kind and helpful during the sudden illness of my spaniel. They were understanding of my upset and paid out in full. Thank you. Reviewed on: 10th September 2020
Mrs Patricia Williams's avatar
Mrs Patricia Williams

Excellent first clasnservice

5
I’m lucky only have had limited use but always a pleasure to deal with Reviewed on: 10th September 2020
Sandra Chatting's avatar
Sandra Chatting

THE BEST COMPANY!

5
I have been with several insurance providers but NONE greater or more Efficient than Purely Pets. From their website to their staff, the entire experience is a dream. Thank you so much for making it so easy PP! Reviewed on: 10th September 2020
Mr Munir's avatar
Mr Munir

Excellent insurance company

5
I changed to Purely Pets insurance this year for my retriever as they were unbeaten on price. They have excellent customer service and are very friendly and seem to really care about your beloved pets. Reviewed on: 10th September 2020
Lorraine Ellis's avatar
Lorraine Ellis

Mr G Pritchard

5
Essay to understand good price saved money Reviewed on: 10th September 2020
Gary Pritchard's avatar
Gary Pritchard

The best for my dog

5
I wanted the best pet insurance for my dog and I found it with Purely Pets. A first class service from people who care. Need I say more? Reviewed on: 10th September 2020
Calvyp's avatar
Calvyp

Simple easy pet insurance

5
Easy to sign up, competitive pricing, easy to read policy Reviewed on: 10th September 2020
Kimberley Burgess's avatar
Kimberley Burgess

Great insurer

5
Reasonable pricing vs. coverage, good service Reviewed on: 10th September 2020
Igor Seits's avatar
Igor Seits

Saved my dogs life

4
sid my little Yorkie has had Pancretitis and now has Cushings Disease Your insurance pays out without hesitation Reviewed on: 10th September 2020
Liz Moyes's avatar
Liz Moyes

Brilliant pet insurance

5
Very easy to set up a policy which is clear and easy to understand how to claim Reviewed on: 10th September 2020
Claireb's avatar
Claireb

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