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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,030 reviews, last reviewed 2nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Very poor dealing with claims. Very poor dealing with claims. Have raised a complaint and will escalate to the FOS to investigate. Reviewed on: 2nd January 2026
KM's avatar
KM
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2030)

Excellent first clasnservice

5
I’m lucky only have had limited use but always a pleasure to deal with Reviewed on: 10th September 2020
Sandra Chatting's avatar
Sandra Chatting

THE BEST COMPANY!

5
I have been with several insurance providers but NONE greater or more Efficient than Purely Pets. From their website to their staff, the entire experience is a dream. Thank you so much for making it so easy PP! Reviewed on: 10th September 2020
Mr Munir's avatar
Mr Munir

Excellent insurance company

5
I changed to Purely Pets insurance this year for my retriever as they were unbeaten on price. They have excellent customer service and are very friendly and seem to really care about your beloved pets. Reviewed on: 10th September 2020
Lorraine Ellis's avatar
Lorraine Ellis

Mr G Pritchard

5
Essay to understand good price saved money Reviewed on: 10th September 2020
Gary Pritchard's avatar
Gary Pritchard

The best for my dog

5
I wanted the best pet insurance for my dog and I found it with Purely Pets. A first class service from people who care. Need I say more? Reviewed on: 10th September 2020
Calvyp's avatar
Calvyp

Simple easy pet insurance

5
Easy to sign up, competitive pricing, easy to read policy Reviewed on: 10th September 2020
Kimberley Burgess's avatar
Kimberley Burgess

Great insurer

5
Reasonable pricing vs. coverage, good service Reviewed on: 10th September 2020
Igor Seits's avatar
Igor Seits

Saved my dogs life

4
sid my little Yorkie has had Pancretitis and now has Cushings Disease Your insurance pays out without hesitation Reviewed on: 10th September 2020
Liz Moyes's avatar
Liz Moyes

Brilliant pet insurance

5
Very easy to set up a policy which is clear and easy to understand how to claim Reviewed on: 10th September 2020
Claireb's avatar
Claireb

Smiles all round

5
A good plicy good prices, and good people Reviewed on: 10th September 2020
Alan Munro Theresa Forrester's avatar
Alan Munro Theresa Forrester

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