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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

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3.94

Based on 228 reviews, last reviewed 10th Nov 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (228)

Review of the RBS, Basic Current Account:

Scammed..

Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion contact was cut off.As cards and my account had been closed down I was unable to access any funds .On visiting our Coatbridge branch we were assisted by a member of staff (Gillian) who made contact with the Fraud Department on our behalf.Her input helped resolve the problem .Thanks again Gillian. Reviewed on: 10th November 2024

First account

This has been my trusty first ever bank account, always have outstanding customer service and help and advice always freely available. Reviewed on: 9th February 2019

Great

Never had a problem lovely people Reviewed on: 9th February 2019

My worst banking experience

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account. Reviewed on: 8th February 2019

Brilliant app

Great app, love the Get Cash feature as you can withdraw money without your debit card, useful in many ways. Reviewed on: 2nd February 2019

Excellent App

The RBS mobile app is easy to use and has everything you need on it, easy to gain access too when needed. Reviewed on: 2nd February 2019

Outstanding

Our app is at the forefront against our competitors. Easy navigation for our customers busy lifestyles and their banking needs are at their fingertips when they need it. Reviewed on: 1st February 2019

RBS

Recommend Royal Bank of Scotland. Reviewed on: 31st January 2019

Good Service very few perks

The staff at RBS are always excellent but other banks offer more perks with their accounts particularly for students. I would like to see RBS doing more of this. Reviewed on: 29th January 2019

Never q problem

Banked with for 15 years and never had a problem Reviewed on: 16th January 2019

Brilliant

Been with rbs for years. Can't fault them Reviewed on: 13th January 2019

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