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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

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3.94

Based on 228 reviews, last reviewed 10th Nov 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (228)

Review of the RBS, Basic Current Account:

Scammed..

Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion contact was cut off.As cards and my account had been closed down I was unable to access any funds .On visiting our Coatbridge branch we were assisted by a member of staff (Gillian) who made contact with the Fraud Department on our behalf.Her input helped resolve the problem .Thanks again Gillian. Reviewed on: 10th November 2024

Amazing banking experience

Natwest banking is really convenient especially the mobile app. Reviewed on: 8th January 2019

Friendly Customer Service

I love RBS, regualar up to date letters sent to me, easy to use app and website and best of all, whenever I call customer Services, Im guaranteed a friendly voice at the other end, who always go above and beyond, the call Centre is based in the UK , always a plus! Reviewed on: 7th January 2019

Great bank

Wonderful customer service, always offers a personal touch and I would highly recommend them. Reviewed on: 23rd December 2018

RBS SO RELIABLE

I love how reliable a bank they are and don't give me charges for overdraft Reviewed on: 17th December 2018

15years on...

And I wouldn’t move my current account anywhere. Easy to use, excellent app, emergency cash used once or twice which I would have been in trouble without. Fab bank Reviewed on: 17th December 2018

Average

One bank account is very much like any other offered by any high street bank. Reviewed on: 16th December 2018

Amazing for saving and having money paid in

Never ignore your calls always a helpful good bank Reviewed on: 15th December 2018

Mrs

My first current account was with RBS Reviewed on: 7th December 2018

Nice staff !

Nice people over the phone and nice people in the bank aswell ! Reviewed on: 7th December 2018

The bank app is really good !

Nice people over the phone...nice people in the bank aswell ! Reviewed on: 7th December 2018

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