Smart Money People Logo

RBS: Basic Current Account reviews

3.93
Based on 228 reviews, last reviewed 10th Nov 2024
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
60%
See only 4 star reviews
14%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024
John a's avatar
John a

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024
Old Git's avatar
Old Git

About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (228)

Review of the RBS, Basic Current Account:

I'd switch if I wasn't so lazy.

2
All the basic bank stuff is there and works so it's not all terrible, but customer service is non-english speakers hidden behind an AI "helper" obstruction wall and interest rates are non-existent. Plus they've been up to their eyes in every financial scandal of the last few decades. Reviewed on: 24th May 2024

Excellent

5
Excellent Service Provided and continued good service Reviewed on: 18th March 2023

Simple and easy

5
No frills but a simple cost effective day to day account. Reviewed on: 13th March 2023

Average bank

3
Well trusted institution for your current account. Good app too. Reviewed on: 11th March 2023

Never Had a Problem

5
I have been with RBS since I was 16 years old (I'm now 37) and I've never had a problem. Reviewed on: 10th March 2023

RBS Great Service

5
RBS BANK HAVE ALWAYS BEEN GOOD AND TREATED ME VERY WELL,HAVE BEEN WITH RBS FOR WELL OVER 25YRS ,AND ONE BEST BANKING SERVICE ,THANKYOU RBS. Reviewed on: 10th March 2023

excellent product

5
good website and phone customer service Reviewed on: 9th March 2023

Does the job

4
Use the app to move money between accounts easily, but could have more modern features like bill splitting etc. Reviewed on: 9th March 2023

Best day to day banking

3
Best day to day banking that's all that's needed . Reviewed on: 6th March 2023

Reliable bank

4
I've never had any issue with this product Reviewed on: 5th March 2023

Great customer service

5
I’ve always found RBS customer service incredibly helpful and the app works really well and does everything you need it to. Reviewed on: 25th February 2023

Do you have a different RBS product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

RBS has a range of products available. Check the ratings of each product to find the right one for you. View all products