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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.7 (2167 reviews)

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4.64

Based on 2,167 reviews, last reviewed 1st Mar 2025

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

15%

Latest highest rating:

5

Good rates and easy to use First heard of RCI through a saving rates comparison. Took out a 2yr Fixed Rate bond. Have subsequently had both a 95 day and a Freedom account. No pr... Read more Reviewed on: 1st March 2025

Latest lowest rating:

1

Dishonest business, beware! I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, th... Read more Reviewed on: 11th December 2023

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (2167)

Review of the RCI Bank, Freedom Savings Account:

Took most of the day for a withdrawal

Took most of the day for a withdrawal to arrive in my linked a/c. Arrived when it was too late to send it to a third party that day. Reviewed on: 1st March 2025

bad communication

tried to open account ,got the account but cannot deposit money in rang twice on hold for30 mins no answer tried again later the same . tried by email auto reply saying will contact with in up two weeks . crap Reviewed on: 1st November 2022

Reply from RCI Bank Hi Brian, head of savings here, and with bit of a long reply to all the comments but bear with me. I’m very sorry if you had a long wait time on the telephone or not being able to connect. We’ve kept some very competitively priced accounts on sale for the past two weeks up to this morning. At a time when household finances are stretched, I asked the team to give some priority to opening accounts at these rewarding rates (rather than taking the products off sale) so customers would earn a competitive return on their savings for years to come. I’m sorry this impacted your experience with us. I also regret this happened to as many people as it did- we do take onboard all feedback. Due to the sheer volume of applications, the team has been busy processing over 30k manual account openings, telephone calls, emails, and inquiries as we welcomed tens of thousands of new savers. We’re heartened that so many UK households are saving and getting a rewarding rate of interest. We’re now working through the contact backlog. If you still have an outstanding issue and would like a personal response to your query, please follow us on Facebook and send us a private message so that we can contact you directly. Please make sure it’s a private message and you don’t publish your personal information for all to see. Best wishes! Response date: 17th November 2022

A slip cost me £500!

I mistakenly picked add monthly interest rather than credit yearly on a 1-year Fixed Account. As I took some pension in the same tax year this meant I ended up paying 40% tax on my interest. RCI Bank did NOTHING to help and had NO sympathy (despite the fact I’d had accounts with them for over 4 years!) Also their ‘Freedom’ Account is NOT ‘instant access’. Make a withdrawal on a Saturday and you get the money on a Tuesday. With other banks (eg, Santander, Marcus) the money is transferred IMMEDIATELY (so it’s in your linked account when you log in after withdrawing it). Reviewed on: 25th October 2022

Excellent Saving accounts.

I have used RCI bank for some years now, I have always received excellent service, but what I like the most is when the bank of England increase interest rates RCI follow suit increasing the interest on their Freedom saving account almost straight away. Reviewed on: 1st October 2022

BANK settles after bad review

matter resolved following bad review Reviewed on: 26th April 2022

Easy set up, seamless customer service experience

I switched my savings account a couple of years ago, looking for a company that makes it easy to save. With time being the biggest comodity, RCI just make it simple and efficient. When it comes to saving trust is a huge factor and their regular communications make me feel comfortable and secure about having my savings with them. Reviewed on: 2nd April 2022

Transparent and simple

Decent interest rate, easy to use, good communication of changes. Reviewed on: 1st April 2022

Excellent service and rates

I have been investing with RCI for some time now. Depositing and withdrawing funds online is very straightforward and I am impressed by the competitive rates on offer. Reviewed on: 28th March 2022

Safe account.

A safe account with a decent rate of interest. Reviewed on: 19th March 2022

Satisfactory, straight forward online banking

The RCI website is easy to understand and I've never had any problems either depositing or withdrawing funds. Reviewed on: 18th March 2022

Good interest rate & the best online security

I held various "Freedom" accounts with RCI for around 10 years including with power of attorney for my late mother. Accordingly, my wife & I have just opened a joint account. Reviewed on: 18th March 2022

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