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Saga: Car Insurance reviews

Name: Car Insurance
Rating: 4.84 (5325 reviews)

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4.75

Based on 5,325 reviews, last reviewed 23rd Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

good renewal price. dont rip you off good renewal price. dont rip you off Reviewed on: 7th September 2024

Latest lowest rating:

1

I wouldn't know where to start. I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from Saga ... Read more Reviewed on: 23rd October 2024

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car Insurance reviews (5325)

Review of the Saga, Car Insurance:

Excellent customer service

Very good service at a competitive price Reviewed on: 1st August 2016

I wouldn't know where to start.

I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from Saga from 26/09/24. I now have extensive damp in my kitchen from a badly fitted sink unit fitted by an " odd job person" Saga employed to do this.I am now with a new insurer but contacted Saga has it was due to poor workmanship this problem has occurred. I currently have pneumonia so living in a damp environment is unhealthy.I tried to contact them today but told " not picking up the phone" I DESPAIR. I also asked for a no or email to make a complaint I was told this needs to be done via person not answering the phone! All bright ideas or help would be much appreciated. Reviewed on: 23rd October 2024

good renewal price. dont rip you off

good renewal price. dont rip you off Reviewed on: 7th September 2024

Always helpful and reward my loyalty

Always helpful and reward my loyalty- have been a customer for about 8 years. A brand that I feel I can trust. Reviewed on: 4th September 2024

Talk to a person not machine,excellent customer serv...

Talk to a person not machine,excellent customer service, immediate help if needed,Great value 3 year fixed price Nothing to much trouble Reviewed on: 4th September 2024

Good service following car accident

I was involved in a car accident. It wasn’t my fault, which Saga accepted. Their agent explained everything in great detail to me. My damaged car was fixed and is like new again. Reviewed on: 4th September 2024

Always very helpful and transparent .

Always very helpful and transparent . Not the cheapest but I would'nt go anywhere else for car insurance Reviewed on: 4th September 2024

Responsive and helpful and very clear.

Responsive and helpful and very clear. Easy to get hold of and speak to a friendly and clear person. Reviewed on: 4th September 2024

Excellent company offering great value car insurance.

Excellent company offering great value car insurance. Exceptional customer service and friendly. Reviewed on: 4th September 2024

Easy to contact and deal with any policy alterations

Easy to contact and deal with any policy alterations Reviewed on: 24th August 2024

Great customer service.

Great customer service. Competitive quotes Reviewed on: 24th August 2024

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