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Saga: Car Insurance reviews

Name: Car Insurance
Rating: 4.84 (5325 reviews)

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4.75

Based on 5,325 reviews, last reviewed 23rd Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

good renewal price. dont rip you off good renewal price. dont rip you off Reviewed on: 7th September 2024

Latest lowest rating:

1

I wouldn't know where to start. I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from Saga ... Read more Reviewed on: 23rd October 2024

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car Insurance reviews (5325)

Review of the Saga, Car Insurance:

Excellent customer service

Very good service at a competitive price Reviewed on: 1st August 2016

Bad Customer service

Suspended my account on another site. No wonder Saga get high scores when bad reviews aren't published. Twice I waited 25 minutes to be hung up on. No answer to my complaint Reviewed on: 5th September 2023

64% mega-hike in car insurance premium

Saga increased by premium by 64%, over £200! Are they having a laugh? If thats not bad enough they have still charged my credit card even through I cancelled it !! Went to Axa and got better cover for only £30 more than last year. Will never have any dealings with this bunch of thieves again. Reviewed on: 5th September 2023

Rediculous high price increase

Last year my insurance was £271 the renewal this year was £809, no claims or convictions looked elsewhere and saved nearly £500. Reviewed on: 5th September 2023

A very responsive Insurer

Always found someone to talk to who was able to answer my question. Generally response time was very quickly. Reviewed on: 30th August 2023

3 year fixed price

last year I should have had an automatic renewal of my 3 year fixed price. They did not renew as I had not informed them of my redit card renewal and I had to pay the new increased price pus service charge. This year the price is the same as last year but despite several attempts to renew online after receipt of my renewal letter I am unable to do so as my docs. are temporary unavailable. I have tried numerous times to phone but such a long waiting list. SAGA for the ederly? Do they not realise minutes or more wasted are so precious. Reviewed on: 27th August 2023

They do not answer the phone

I spent 30 minuets waiting for a call connection then gave up. I tried again and got the same result. Discussing!!!! Reviewed on: 25th August 2023

Saga is Super

I have always liked dealing with Saga. They are very helpful and informative and also you don't have to wait for hours to speak to someone. Reviewed on: 25th August 2023

Paying for what we don't have

A 40% increase this year which appears from the paperwork to be to provide for extra costs associated with Electric Vehicles. We have a 20+ year old ICE car and the renewal left us a relatively short time to look elswhere. Reviewed on: 23rd August 2023

Yearly increase in premium

In my second year my premium was increased significantly but I stayed with the company as I was in the middle of a house move and it was one less thing to deal with. I have now read horror stories on line as to how much premiums have gone up this year with SAGA so I await with Fred this year’s quote, will certainly change provider if there is a big increase. Reviewed on: 23rd August 2023

They are the best choice

I took out my car insurance through saga because of the three year fixed price at aged 69 car insurance tends to go upward after 70 so fixing the price seemed a good idea and it certainly looks that way judging by prices this year . Reviewed on: 23rd August 2023

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