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Saga: Health Insurance reviews

Name: Health Insurance
Rating: 4.76 (95 reviews)

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4.30

Based on 95 reviews, last reviewed 5th Feb 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Sangam health insurance Well done on offering a comprehensive service Reviewed on: 4th October 2021

Latest lowest rating:

1

Despite paying for private medical insurance long wa... Despite paying for private medical insurance long wait for a appt . customer service ended the call today when I was telling theming about this issue ... Read more Reviewed on: 5th February 2025

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About this product

Saga health insurance offers four levels of cover for the over 50s. The four different Saga HealthPlans are Support, Saver Plus, Super and Secure. All levels include cover for accommodation costs, access to Saga’s GP service and health information line, and more.

There is a wide range of health insurance providers and finding the right one for your needs can be daunting. At Smart Money People, we collect Saga health insurance reviews from genuine customers. Gain valuable insight into life as a Saga HealthPlan policyholder to decide if it’s right for you.

Find out how long customers have had their policies with Saga and how satisfied they’ve been so far. Learn more about what is included in the different levels of cover for those over the age of 50 to better understand which one suits your needs. Read about policyholders’ experiences with the claims process and find out how quickly claims are paid out. Learn the main pros and cons of Saga’s policies. Make an informed decision about your new provider by reading our Saga health insurance reviews.

If you have a HealthPlan with Saga, write a review to help others like you make better financial decisions. Tell us why you selected Saga as your health insurance provider and which level of cover you opted for. How satisfied have you been with your choice? Have you claimed on your policy, and if so, how quickly was it paid out? Is there anything about the policy that you feel could be improved? What illnesses and ailments are and aren’t covered by the policy? Would you renew your HealthPlan and recommend Saga to others in your age bracket? Whether good or bad, write an honest Saga health insurance review today.

Saga Health Insurance reviews (95)

Review of the Saga, Health Insurance:

Despite paying for private medical insurance long wa...

Despite paying for private medical insurance long wait for a appt . customer service ended the call today when I was telling theming about this issue . saga simply blame bios the u deserters and bios blame saga. Shocking shocking service Reviewed on: 5th February 2025

Very disappointed by the cancellation charge.

Saga health insurance was excellent except on renewal my subscription had increased considerably. During the membership year I discovered another company offering me the same cover for half the price! On cancelling my policy I was unexpectedly charged £93.70 despite not making a claim in that membership year.. This left a bad feeling and I’m disappointed as I had no prior knowledge of a cancellation fee. Prior to this experience Saga were faultless. Reviewed on: 7th December 2024

Customer service is very poor.

Customer service is very poor. It takes ages to get in touch hand when you do it is a back and fourth exercise always. Reviewed on: 24th August 2024

Claim Not Met in Full

I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I recently had a minor heart attack and spent two nights in an NHS hospital. Despite arriving in A&E at midday on the first day, very depressingly the whole of first night was in a chair/on a trolley in A&E as the hospital had absolutely no beds. The hospital finally found me a bed at 11.30am on the second day! In all, I was 23 hours in A&E. Very unreasonably, Saga have refused my claim for the £150 for the first night I spent on a trolley as they claim I had not been formally admitted!! The Saga/Axa customer services agent was very dismissive of my claim for the first night and I have now raised a formal complaint. I very much hope that Saga show some basic common sense and meet the claim in full. Reviewed on: 29th December 2022

Possibly the worst decision I have ever made

It look very good on paper, and a strong brand etc, however the reality is very different. Communicating with them is nigh on impossible and when you have any issues they simply blame AXA and walk away.There is no customer service, focus or care, stay well clear. Reviewed on: 11th April 2022

Sangam health insurance

Well done on offering a comprehensive service Reviewed on: 4th October 2021

Cost effective health insurance

Had health insurance with SAGA for several years. Every year we review costs and accessibility and they always are approachable and cost effective. Have had to claim and they were helpful and efficient. Reviewed on: 2nd October 2021

Total Package, Affordable, tailored according to need and reliable

Friendly staff who keeps to time and promise. Reviewed on: 1st October 2021

Efficient, helpful and personal

Recent Day Case admission for an endoscopy. All costs managed efficiently and when consultants' fees were more than expected Saga sorted it out and I did not have to pay anything extra towards their fees Reviewed on: 1st October 2021

Best healthcare insurance by far.

Could quality Health Insurance cover, both my Hospital and Consultant states this is the optimum for quality cover. I have used Saga many times and never been refused or found and difficulty gaining access to consultants etc, when needed. Reviewed on: 1st October 2021

Good for over 50s .

Competitive offers on variety of Cover. Reviewed on: 30th September 2021

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