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Santander: 123 Credit Card reviews

3.91
Based on 159 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
25%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

Statement and local branch Statement is very clear and there is a local branch if I need to speak face to face with someone. Reviewed on: 12th June 2025
David Francis's avatar
David Francis

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contac... Read more Reviewed on: 28th January 2025
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Customer

About this product

Santander 123 Credit Card reviews (159)

Review of the Santander, 123 Credit Card:

good but could be better with cashback

3
They could offer more cashback on spending so it's beneficial Reviewed on: 22nd April 2025

Simple

4
No issues, runs smoothly, all you need with no fuss Reviewed on: 3rd April 2023

Easy as 1, 2, 3

5
I’ve had a Santander 123 Credit Card for over 10 years. It has suited my perfectly. I wouldn’t switch products. Reviewed on: 30th March 2023

Rubbish

3
Never up the limit paid of every month had card for 10 years no limit increase Reviewed on: 16th March 2023

Great high street bank

4
Good for international payments and low apr Reviewed on: 16th March 2023

Very supportive!

5
I can't thank you enough for Santander support with my credit card. They provided support, option of payment very reliable. Thank you! Reviewed on: 11th March 2023

Excellent

5
Have held a Santander 123 credit card for 10years. No problems and get cash back on purchases. Reviewed on: 9th March 2023

Could do worse.

3
Contact is poor & difficult. .... Chatbot ! forget it. Reviewed on: 9th March 2023

Great

5
Reliable easy to use and helpful when needed Reviewed on: 3rd March 2023

In Branch Service Poor

3
Lack of available branches and opening hours. Lack of clear and transparent on how long balance transfers take to clear and allocation of payments Reviewed on: 22nd February 2023

Looking after there customers

5
Always looking after the customers. Been with me now many years Reviewed on: 21st February 2023

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