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Santander: 123 Credit Card reviews

3.91
Based on 159 reviews, last reviewed 12th Jun 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
25%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

Statement and local branch Statement is very clear and there is a local branch if I need to speak face to face with someone. Reviewed on: 12th June 2025
David Francis's avatar
David Francis

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contac... Read more Reviewed on: 28th January 2025
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Customer

About this product

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Santander 123 Credit Card reviews (159)

Simple easy

4
Went into branch to enquired about using my card abroad. I was told that there would be charges, but to call their helpline to get up to date charges and fees. Reviewed on: 28th March 2016

Simple to apply for

5
I went into the branch and I was pre approved for a 3 2 1 Credit card as I already have a 3 2 1 account it was simple and easy and I have been told it will be posted to me in a matter of days. Fantastic service, also gives me cash back on what I buy in the shops and I can have it for 6 months free of charge. Reviewed on: 28th March 2016

Was good now rubbish

3
It was a good idea for £2 you gained cash back on various debits however putting the fee up has made it marginal at best and could easily cost you money if it goes up again so will be leaving if it does, Reviewed on: 19th February 2016

Encourages debt

2
I was not really sure what it was but after being told that I could gain by using this card I agreed.However my monthly payments were dropping and I used the card to pay for petrol and the like.Now I am in debt! Reviewed on: 15th January 2016

Good choice for cashback

4
A decent credit card for cashback on purchases. Supermarket shopping and petrol spend outweighs the monthly cost. Note that fees are going up soon. Reviewed on: 24th December 2015

great rewards

5
I use this card for day to day spending and pay off in full each month. The rewards build up and I see cashback every month. When I lost my card the service was excellent, reassuring and professional. Very happy with. Reviewed on: 24th December 2015

Not worth the £5 monthly fee

3
The Santander 321 credit card sounds a good idea, but unless you use a lot of petrol/diesel ( Of which you get 3% back) it is not worth the additional cost as you get so few rewards, If looking for a reward credit card try American Express Reviewed on: 24th December 2015

Trouble free free money

5
Buying is easy as 123, direct debit clears the account monthly - easy peasy lemon squeezy Reviewed on: 21st November 2015

Rubbish, awful charges and hard to obtain.

1
Ridiculous, not helpful. A great way to get into debt. Reviewed on: 9th November 2015

great card to have and to get cash back

5
a great card with genuine interest rates and you can get cashback on purchases. customer service is great Reviewed on: 7th November 2015

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