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Santander: 123 Credit Card reviews

3.88
Based on 151 reviews, last reviewed 24th Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
26%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

I have been with them from the beginning and current... I have been with them from the beginning and current account as well as credit card with them. They can be easily contacted as I live nearb. Reviewed on: 24th August 2024
Moods's avatar
Moods

Latest lowest rating:

1

Poor app and website Poor experience. Would not recommend. Locked out of account for no reason. Reviewed on: 30th April 2024
Reece C's avatar
Reece C

About this product

Santander 123 Credit Card reviews can help you to find out about the pros and cons of the 123 Credit Card credit card. What kind of features do Santander customers like? Find out more about the Santander 123 Credit Card by reading our trusted Smart Money People reviews. You can also write your own Santander 123 Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Santander 123 Credit Card reviews (151)

Fantastic

5
Great no trouble at all. Take payments on time everytime Reviewed on: 4th September 2016

Monthly fee increased

3
The fee has increased on this credit card. At the moment the cashback I receive more than covers this but as there have been big changes on the 123 current account I am unsure if there will be more changes to come. Reviewed on: 1st September 2016

Great card with cash back on purchases

5
Over the past year I have been even more impressed with my Santander Cashback Credit Card. As well as the 1-3% cashback on purchases, they also have a feature called My Offers where you can choose retailers to get even more cashback from. In the last month I made about £10 back on my purchases! I have had no issues with the account at all, in fact the only negative I would say is that they won't increase my credit limit to the level that some other banks will. Communication for the account has been absolutely fine and I have received responses whenever I have sent queries by online messaging. Reviewed on: 1st September 2016

Excellent service and hassle free

5
My Santander credit card gives cashback on all of my purchases. I had an issue where my card was lost and it was rectified immediately after one 4 minute phone call. The service was friendly and professional and superior to that of my previous provider. I have never had any issues with the card being accepted and would recommend the card to friends and family. Reviewed on: 1st September 2016

Good customer service

4
The Santander credit card has a good level of interest rate and does not charge any interest if you pay the balance off in full. As a Mastercard it is accepted in most shops and locations. i have only had to contact their customer service department once and got through quickly and they were very helpful. Reviewed on: 31st August 2016

Great Service

4
Customer Service excellent helpful and friendly. Good cashback on daily spending items. Even with the hike in fee still good. Reviewed on: 31st August 2016

Cashback

5
Great cashback on the things you always buy like groceries, petrol etc Reviewed on: 1st August 2016

123 account is the best current account

4
I recently changed my current account to the 123 current account. I am very pleased with the 3% interest on my balance and the cash back received for any direct debits. Reviewed on: 18th July 2016

123 Santander Credit Card

5
Great card for large ticket items. Purchased my USA holiday trip on it. This amounted to a large amount but allowed it to be split over 15 months Reviewed on: 30th June 2016

Paid for shopping!

4
Really easy to set up, offers cashback on everyday expenditure like petrol and food shops. Nice to know I'm saving a little as I'm shopping for nothing more than using my credit card. Reviewed on: 29th June 2016

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