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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1229 reviews)

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4.15

Based on 1,229 reviews, last reviewed 28th Nov 2024

83% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1229)

Review of the Santander, 123 Current Account (discontinued):

Nearly lost me a home

First they increased the monthly fee from £2 to £5...then they cut the interest rate from 3% to 1.5%...well ok that's market forces at work, I guess I understand...but what really got my goat? When we moved house earlier this year, I needed to transfer a lump sum for a rental deposit...Santander blocked it because it "didn't fit my regular spending pattern". Well of course not, moving house is not a regular occurrence! There was easily enough money in the account to cover it, but despite having received certified proof that I'm a grown up when I opened the account Santander seem to think they have the right to stop me spending my own money! When I asked what I could have done to prevent this, they said "nothing, as it's automated" - how comforting! I got £30 compensation, but that's nowhere near enough for the stress of nearly losing the home we wanted (&needed) and the embarrassment of the letting agents and landlord treating me like a wanted criminal. Am looking to switch in the very near future. Reviewed on: 21st November 2016

Does the lot

Great customer service, great product, great work everyone Reviewed on: 4th April 2023

Free money

Great return on savings in a current account Reviewed on: 4th April 2023

Happy with this current account

Main current account with good cashback offers Reviewed on: 4th April 2023

Student bank who saves us students

123 current account allows us students to go into overdraft without having to pay back any interest. It’s nice to know banks have our backs. Plus it comes with a 4 year rail card which is a life saver. Reviewed on: 3rd April 2023

DISAPPOINTED

I used to love being a Santander customer but this bank no longer has any use to me. I can’t get to a bank during banking hours so I pay my cash in the atm. Apparently there’s a limit to the amount of cash that can be paid in & I’ve reached that limit. How ridiculous to only allow a certain amount each year. Reviewed on: 3rd April 2023

Fantastic bank

This is a fantastic bank which comes with mah benefits and is extremely student friendly, offering a free 4 year rail card and an overdraft which is a great help for students. Reviewed on: 3rd April 2023

Easy to use

Efficient and easy to use app. Easy to set up direct debits via the app Reviewed on: 3rd April 2023

Good customer service

Great bank, with great service. I can spend knowing my money is protected Reviewed on: 3rd April 2023

Fabulous Bank

I have held a 123 Current Account with this bank for over 7 years. I use the mobile banking app to track all of my transactions and I have not once in 7 years had any issues accessing my banking information. If you are looking for a really reliable, clear, trustworthy bank then swap to Santander! Reviewed on: 31st March 2023

Really good bank

Very good bank always helpful and friendly never had a problem with mine would highly recommended it Reviewed on: 31st March 2023

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