Write a review

Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1229 reviews)

View other Santander products

4.16

Based on 1,229 reviews, last reviewed 28th Nov 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

Read all reviews See your review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1229)

Review of the Santander, 123 Current Account (discontinued):

Easy to use, interest rate dropped

Recently switched from Barclays. All my direct debits and standing orders were moved with no issues. Online access is quite easy too. Shame the interest rates dropped so much. Reviewed on: 24th January 2017

Good student benefits

They have good benefits when opening the account but their customer service is not as good. When in branch they are helpful but over the phone you can end up being passed around a lot of people. Reviewed on: 20th March 2023

Complicated

The rewards weren't worth the effort expended to earn them but also the criteria for earning the rewards were complicated, and the bank wasn't easy to deal with Reviewed on: 19th March 2023

Good starter account

I have had no problem with Santander and their mobile app is fine Reviewed on: 18th March 2023

Discounts are acceptable, let down by response to problems.

If their ‘security’ suspects a breach, they ‘block’ your account, stop paying direct debits - and don’t even tell you!. Sorting it out becomes a major problem, and your credit rating takes a shock. Reviewed on: 17th March 2023

Best account for bills

This account, alongside the newly introduced Santander Edge Current Account is the best account on the market for paying bills, specifically by direct debit. These accounts are the only ones currently on offer with ant institution that offer this service making them a must-have for pretty much anyone. I would strongly recommend them. Reviewed on: 16th March 2023

A decent bank account

It pays for itself in terms of the cash back vs the fee, and it’s easy to use with a good app. Reviewed on: 16th March 2023

Some times

Some times payments will be stopped Reviewed on: 16th March 2023

Abysmal

Customer service is appalling, I can’t get to speak to a human and when I do they never see through on their promises Reviewed on: 16th March 2023

Good bank

Good rewards package. Nothing special , happy with the security aspect of my account feel safe. Reviewed on: 16th March 2023

Dependable but slow

The online banking is feature reach but a bit clunky Reviewed on: 16th March 2023

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Santander has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub