Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 Current Account (discontinued) reviews (1252)

Good customer service

5
Great bank, with great service. I can spend knowing my money is protected Reviewed on: 3rd April 2023

Fabulous Bank

5
I have held a 123 Current Account with this bank for over 7 years. I use the mobile banking app to track all of my transactions and I have not once in 7 years had any issues accessing my banking information. If you are looking for a really reliable, clear, trustworthy bank then swap to Santander! Reviewed on: 31st March 2023

Really good bank

5
Very good bank always helpful and friendly never had a problem with mine would highly recommended it Reviewed on: 31st March 2023

Fair

4
It's an alright bank Just a little difficult in giving credit Reviewed on: 30th March 2023

Helpful staff

5
Santander automatically emailed me saying that they were closing my back account which was horrible. I called back to check what the reason for the close was and how it can be resolved so I can keep using Santander as my bank. Alex was very helpful in assisting me in uploading the relevant documents all the way through and removed the block that Santander put on my account. Now I can use my account as I normally would. Thank you, Alex Marius! Reviewed on: 29th March 2023

easy to use account

5
easy to use, good mobile app and reasonable interest rate Reviewed on: 29th March 2023

Good around account

4
Have been with Santander for several years now with their 1-2-3 account and have found it a very competitive current account in terms of interest rates and the additional bonus of having cashback on my utility bills. I have also found their web site easy to navigate and to manage my money. Reviewed on: 26th March 2023

User Friendly App

5
Easy to conduct all financial transaction with their user friendly baking app Reviewed on: 26th March 2023

Confusing app

4
Overall good experience but app is not intuitive Reviewed on: 24th March 2023

Monthly benefits of 123 rewards

5
Having my mortgage with Santander and 123 current as well. I have earnt more than £500 as reward in last few years. Thanks Santander. your services and benefits are beneficial to customers like me. Reviewed on: 22nd March 2023

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.13 from 17 reviews
    Santander
  • Basic current account

    from Santander 3.99 from 307 reviews
    Santander
    View all products