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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1248 reviews)

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4.16

Based on 1,248 reviews, last reviewed 23rd Jun 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1248)

Helpful staff

Santander automatically emailed me saying that they were closing my back account which was horrible. I called back to check what the reason for the close was and how it can be resolved so I can keep using Santander as my bank. Alex was very helpful in assisting me in uploading the relevant documents all the way through and removed the block that Santander put on my account. Now I can use my account as I normally would. Thank you, Alex Marius! Reviewed on: 29th March 2023

easy to use account

easy to use, good mobile app and reasonable interest rate Reviewed on: 29th March 2023

Good around account

Have been with Santander for several years now with their 1-2-3 account and have found it a very competitive current account in terms of interest rates and the additional bonus of having cashback on my utility bills. I have also found their web site easy to navigate and to manage my money. Reviewed on: 26th March 2023

User Friendly App

Easy to conduct all financial transaction with their user friendly baking app Reviewed on: 26th March 2023

Confusing app

Overall good experience but app is not intuitive Reviewed on: 24th March 2023

Monthly benefits of 123 rewards

Having my mortgage with Santander and 123 current as well. I have earnt more than £500 as reward in last few years. Thanks Santander. your services and benefits are beneficial to customers like me. Reviewed on: 22nd March 2023

5 Star

No issues, clear and easy to understand. Reviewed on: 21st March 2023

So far so good

An OK bank, not had any major problems Reviewed on: 21st March 2023

New boosts discount

Terrible it’s to much hassle and time consuming. Reviewed on: 21st March 2023

Good student benefits

They have good benefits when opening the account but their customer service is not as good. When in branch they are helpful but over the phone you can end up being passed around a lot of people. Reviewed on: 20th March 2023

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