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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Long Customer

4
Easy, stress free, reliable. No serious perks but does the job Reviewed on: 31st May 2023

Great opening bonus and cashback.

3
I moved to Santander because they were offering me a great opening bonus for transferring accounts, plus cashback on my regular payments. When you deduct the cashback from the monthly fee I am always better off with this account. Reviewed on: 31st May 2023

Reliable bank, uncompetitive account

3
Having held this account for over 7 years, I have had no issues with the bank. However, the days when the account was competitive have long since passed and it is now bang average. Reviewed on: 31st May 2023

Good, fair honest

4
I was struggling to get an account but Santander enabled me to do so Reviewed on: 30th May 2023

Lifelong bank

4
I have been with Santander for over 15 years. I’ve only ever had one problem with them, but it was easily solved. Reviewed on: 11th May 2023

Very happy customer....

5
I've been a very happy customer of Santander for about the last 5 years. The staff in our local branch are really friendly and explain options very clearly. Reviewed on: 11th April 2023

Very good bank account

4
Nice straight forward current account, easy to setup, very good app, with nice perks like cash back and a generous switch offer Reviewed on: 11th April 2023

Changed

4
Sadly this company changed from like family style savings to corporate no way of speaking to mangers anymore & treated Reviewed on: 11th April 2023

Great rewards

5
Great rewards and cash back on spending on everyday bills and interest Reviewed on: 11th April 2023

Help from home

3
Very helpful staff working from home Reviewed on: 11th April 2023

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