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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1229 reviews)

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4.16

Based on 1,229 reviews, last reviewed 28th Nov 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1229)

Review of the Santander, 123 Current Account (discontinued):

Easy to use, interest rate dropped

Recently switched from Barclays. All my direct debits and standing orders were moved with no issues. Online access is quite easy too. Shame the interest rates dropped so much. Reviewed on: 24th January 2017

Excellent bank account with benefits

I have had my Santander 123 account many years, in fact since it started. It is a great bank account you can access via app or mobile, laptop or desktop. The benefits are that each month Santander pay you a percentage for having your mortgage direct debit with them also council tax, utilities and phone. As long as you have monthly direct set up and have your wages paid directly into account. If that is not good enough you also receive interest on your balance up to £20000. It only costs £3 a month and i have made hundreds of pounds back over the years. Santander the bank that gives you something back. Reviewed on: 10th March 2023

A useful account

This account is good if you set up the direct debits that earn cashback. The money earned can easily exceed the fee. Reviewed on: 10th March 2023

Good service

Very good customer service. Also very helpful staff Reviewed on: 10th March 2023

Bill payment cashback is good

Bill payment cashback is good, payment limits are quite generous. Reviewed on: 10th March 2023

Excellent customer service

I switched to Santander 5 years ago and have been very impressed with their efficient and professional customer service. My local branch manager was very helpful when I was disputing a spurious charge which the retailer refused to refund. The internet banking app is very intuitive and I am extremely happy as a Santander customer. Reviewed on: 10th March 2023

Great rewards

123 account is great as it rewards you for using the account Reviewed on: 10th March 2023

Great online access to this account

Great secure online access to the 123 account. Easy access and ability to move money around. Reviewed on: 10th March 2023

Simply the best

Great website, secure but easy to use and the account pays interest. Reviewed on: 10th March 2023

Poor online management & limited app functionality

I transferred from Barclays last year, tempted by their cashback offer but wish I hadn't! Logins are over fussy, app has very limited capacity compared to Barclays and there's no direct access from the app to customer services. Ironically I also have a Spanish Santander account and that's much more efficient! Will be looking to move to another bank as soon as it is feasible for me to do so. Reviewed on: 10th March 2023

Account with excellent cashback

This account gives good interest for a current account and excellent cashback on household bills when paying Direct Debit. It is quite easy to access online and customer services usually very good although at times haven't always come up to standard. Reviewed on: 10th March 2023

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