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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Free money

5
Great return on savings in a current account Reviewed on: 4th April 2023

Happy with this current account

5
Main current account with good cashback offers Reviewed on: 4th April 2023

Student bank who saves us students

5
123 current account allows us students to go into overdraft without having to pay back any interest. It’s nice to know banks have our backs. Plus it comes with a 4 year rail card which is a life saver. Reviewed on: 3rd April 2023

DISAPPOINTED

1
I used to love being a Santander customer but this bank no longer has any use to me. I can’t get to a bank during banking hours so I pay my cash in the atm. Apparently there’s a limit to the amount of cash that can be paid in & I’ve reached that limit. How ridiculous to only allow a certain amount each year. Reviewed on: 3rd April 2023

Fantastic bank

4
This is a fantastic bank which comes with mah benefits and is extremely student friendly, offering a free 4 year rail card and an overdraft which is a great help for students. Reviewed on: 3rd April 2023

Easy to use

5
Efficient and easy to use app. Easy to set up direct debits via the app Reviewed on: 3rd April 2023

Good customer service

5
Great bank, with great service. I can spend knowing my money is protected Reviewed on: 3rd April 2023

Fabulous Bank

5
I have held a 123 Current Account with this bank for over 7 years. I use the mobile banking app to track all of my transactions and I have not once in 7 years had any issues accessing my banking information. If you are looking for a really reliable, clear, trustworthy bank then swap to Santander! Reviewed on: 31st March 2023

Really good bank

5
Very good bank always helpful and friendly never had a problem with mine would highly recommended it Reviewed on: 31st March 2023

Fair

4
It's an alright bank Just a little difficult in giving credit Reviewed on: 30th March 2023

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