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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1229 reviews)

View other Santander products

4.16

Based on 1,229 reviews, last reviewed 28th Nov 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1229)

Review of the Santander, 123 Current Account (discontinued):

Santander very good

Brilliant service, call centres excellent Reviewed on: 28th November 2024

Definitely not recommended

Internal communications are virtually non existent. Staff are, in the main, very poorly trained in their field of 'expertise' and incompetent. Automated systems are not updated to reflect the customer's current situation. Account closure without providing a reason. High foreign exchange fees. Long wait times to speak to customer service. That said, the Facebook department are very helpful. Reviewed on: 14th April 2024

I use more than 7 years I am happy with...

I use more than 7 years I am happy with them service Reviewed on: 13th April 2024

The bank is the best in the world.

The bank is the best in the world. Reviewed on: 12th April 2024

Excellent service and products

I have been with Santander through default when they took over my previous bank. However I have stayed as very happy with their systems and also their changing products like savings accounts that are very competitive. Reviewed on: 12th April 2024

Quality service Customer friendly & excellent

Quality service Customer friendly & excellent Reviewed on: 12th April 2024

The cashback on bills is a benefit

The cashback on bills is a benefit Reviewed on: 12th April 2024

Banked here since I was 10 and never had a...

Banked here since I was 10 and never had a problem Reviewed on: 12th April 2024

Great app and enjoy getting my cashback

Great app and enjoy getting my cashback Reviewed on: 6th April 2024

I found their service to be satisfactory

I found their service to be satisfactory, no more, no less. I probably didn’t fully maximise the offers that were available, but was satisfied. Reviewed on: 2nd April 2024

I'm a 77 yr old pensioner and unfortunately I was sc...

I'm a 77 yr old pensioner and unfortunately I was scammed and duped into downloading the "AnyDesk App" to help open a "MoonPay" account to transfer money held in a "Blockchain" wallet to my Santander account. Instead of recieving funds I lost money. Be very aware, in finding myself in this horrible situation Santander are quite heartless, and so too ActionFraud.police.uk. The morale of the story is don't get scammed because despite what your told nobody will help you. least of all Santander if you bank with them. Reviewed on: 1st April 2024

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