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Scottish Building Society: Savings reviews

4.81
Based on 1,679 reviews, last reviewed 6th Nov 2024
31% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1679)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

5
Car parking in your Aberdeen branch. Offer coffee to your customers as the Yorkshire Building Soc Reviewed on: 24th January 2022

Always very helpful

5
I always find the staff extremely helpful and nothing is a bother. Not like going into a regular bank where everything is a bother these days. Reviewed on: 15th August 2024

Local, helpful, Scottish

5
Always find staff very helpful - never rush me and listen to what I need. Reviewed on: 13th August 2024

In branch service review

5
Spoke with staff in Inverness who as always was extremely pleasant and efficient to deal with. More consideration needed for non-computerised customers. Reviewed on: 12th August 2024

Friendly, informative, helpful

5
I was transferring money from another bank. The member of staff gave me good, clear advice and discussed my options with me. I could then get the account that was most suitable for my needs. Reviewed on: 12th August 2024

Haven't been better

5
Patient staff and very keen to be of assistance. Reviewed on: 12th August 2024

Very informative and helpful

5
Welcoming and pleasant staff when you go in to deal. Reviewed on: 7th August 2024

Excellent, efficient, friendly

5
Everything was handled efficient and all the staff were super helpful. The only negative I have is that I am unable to manage account for my parents (or attorney) online. This can only be done in the branch. I would hope that in this day and age an online facility would be possible. Reviewed on: 7th August 2024

Very good value

5
Contact is very easy. Response is speedy. Reviewed on: 7th August 2024

Great customer service

5
Competitive interest, and very helpful and friendly branch staff. Reviewed on: 7th August 2024

Efficient, Friendly Service

5
Excellent staff but wish I didn't have to drive 20 miles round trip whilst realising you won't open a branch nearer. Reviewed on: 7th August 2024

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