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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3983 reviews)

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4.91

Based on 3,983 reviews, last reviewed 21st Aug 2026

32% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Everything was explained clearly, and I never felt r... Everything was explained clearly, and I never felt rushed. The service felt personal and professional, and it was clear that the colleague genuinely w... Read more Reviewed on: 21st August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3984)

Local, Helpful, Informative

Good communication, easy to talk to someone on the phone, reasonable rates and great to have a local branch to talk to someone face to face. Reviewed on: 27th June 2025

Excellent

Able to deal with over the phone which is very good. Reviewed on: 27th June 2025

Friendly, Easy, Efficient

Easy to communicate. Shirley was very friendly. Reviewed on: 27th June 2025

Friendly, Very helpful

No branch or agency in Wick. Was given forms, details in inverness by helpful staff. Reviewed on: 27th June 2025

Quick, Efficient, Friendly

Natalie was quick and very efficient. Reviewed on: 27th June 2025

Shirley was Excellent

Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025

Good, Old Fashioned, Service

Good experience, prefer this to online application. Reviewed on: 27th June 2025

Easy to understand

Enjoying the fact I can get a face to face appointments with the options of viewing online! I like to discuss my finances not just risk it online. Reviewed on: 27th June 2025

Very Good service

Like handiness of branch and face to face service. Reviewed on: 27th June 2025

What we want

On both our visits we were served by very nice staff who were polite and very helpful. Reviewed on: 27th June 2025

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