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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,211 reviews, last reviewed 15th Mar 2026
23% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings experts! I was in branch to sort out my savings and Abbie who was in training with Kaia was so helpful and friendly. Reviewed on: 15th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3214)

Speedy, clear, professional

5
Good experience dealing with my postal application - no adverse comments or need for improvement. Reviewed on: 29th August 2024
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In branch service review

5
Staff excellent, you can see someone face-to-face. Reviewed on: 23rd August 2024
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Friendly, caring, interesting

5
The staff in Aberdeen always take the time to get to know me. I feel very welcome here and as though the staff care about me. A great team. Reviewed on: 23rd August 2024
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Very friendly

5
Personal, very professional, friendly and staff knew their job. Very good. Reviewed on: 23rd August 2024
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Friendly, helpful, efficient

5
Helpful, friendly staff. Good advice given. We appreciate certificates of investments being issued as we do not partake in online banking. Reviewed on: 23rd August 2024
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Friendly, welcoming, handy

5
Good experience. I don't use internet banking and I like their passbooks. Reviewed on: 23rd August 2024
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In branch service review

5
Excellent client service, and good communication skills. Reviewed on: 23rd August 2024
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Traditional

5
Better interest rates on savings accounts needed, and better online experience. Reviewed on: 22nd August 2024
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Professional, friendly, fair

5
Efficient service. Customer service, pleasant and well informed. Reviewed on: 22nd August 2024
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Approachable, professional, excellent

5
Very professional. My enquiry was dealt with quickly and politely. Reviewed on: 22nd August 2024
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